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Vanessa Rosenblum
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Rachael Ocello is the Director of Operations for the Wang Multifamily Group with Keller Williams in Walnut Creek, CA. Rachael's contagious energy and unwavering enthusiasm for her role are on full display in this episode. Prepare yourself for a treasure trove of valuable insights, whether you're an aspiring executive assistant looking to accelerate your career or a team leader managing your own team. Keep an ear out for Rachael's expertise in cultivating a thriving team culture and fostering a sense of community, as well as her innovative use of technology to connect people. Trust me, you don't want to miss out on this podcast episode!
Watch the Slack demo here: https://youtu.be/zVWqe-84Yz4 0:00 Intro 5:21 How work is distributed within a team of 10 10:02 Offshore your admin support 11:37 Building the foundation and systems 13:40 Explain the why, state the purpose 16:39 Have your assistant shadow you 17:42 Technology overview (Asana, Salesforce) 20:28 Using Slack within your workflow 22:24 Sending emails via Slack 25:00 Slack channels to build culture and accountability 28:38 What's next for expanding this team? Meet Rachael:
Rachael Ocello is a driven and accomplished professional currently serving as the Director of Operations for the Wang Multifamily Group, a top-producing multifamily real estate team at Keller Williams East Bay in Walnut Creek.
Rachael graduated from Saint Mary's College in 2017, with a degree in Communications and Psychology. After gaining experience in Public Relations at a prestigious mass communication firm in San Francisco, Rachael joined Keller Williams in 2019, drawn by her deep-rooted passion for the real estate industry and helping others.
Having obtained her California Real Estate License in 2020, Rachael is enthusiastic about being part of the fast-paced and exhilarating world of real estate. She is passionate about establishing and improving systems and processes to help her team achieve and exceed their goals, creating leaders within her organization, and helping the business grow. Fostering an authentic and cohesive team culture within the organization, she helps provide an inclusive community for others to thrive.
Her lifelong interest in the industry and the buying/selling process has only grown stronger over the years. Rachael's commitment to providing exceptional experiences for clients shines through, as she always seeks to provide the WOW experience for all of her team members, colleagues, and clients.
Outside of work, Rachael enjoys spending quality time hiking with her two dogs in nature and indulging in her love for home improvement by binge-watching HGTV. Her diverse interests and dedication to her craft make Rachael an invaluable asset to the real estate team, as she continues to contribute to its growth and success. Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for. Website: https://www.proreastaffing.com Facebook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing/ LinkedIn: https://www.linkedin.com/company/prorea-staffing Hire-Lab We help real estate agents hire, train, and develop their administrative team Website: https://www.hire-lab.com Facebook: https://www.facebook.com/hirelikeaboss Instagram: https://www.instagram.com/hire.lab
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In this informative podcast, Brittany Kramme from The Right Hand of a Realtor shares valuable insights on how independent assistants and transaction coordinators can thrive in a slow real estate market. With a focus on building financial security and stability for yourself and your family, Brittany offers practical tips and strategies that can serve as a blueprint for those looking to start a successful career as an independent VA or TC. Intro The route for being an independent assistant or TC Who is best suited for this kind of work? How do you get started? How do you structure your pricing and offerings? Know your ROI (Return on Investment ) Setting boundaries and clear expectations How is the market affecting virtual roles? Communicate your value as a US-based virtual assistant Common challenges virtual assistants face The Key Club (coaching membership)
Brittany’s career in real estate began in 2014 when she got licensed & teamed up with a local residential real estate agent. She sold real estate full-time for many years, and it wasn’t until she started having children that she realized she wanted more freedom & flexibility in her career. In 2019, Brittany opened her virtual real estate assistant & transaction coordinator business in addition to selling real estate, essentially creating a hybrid real estate lifestyle. As her business grew, she was able to be more present with her family and still contribute financially. Today, Brittany teaches other women how to do the same. As a full-time real estate assistant & transaction coordinator coach, she teaches women how to support Realtors® as a VA/TC with no prior experience or a license required.
With her background & experience, Brittany teaches her community the daily standards and client experience Realtors® are expected to deliver and how essential support roles can be to helping agents avoid burnout & reaching success.
Brittany’s here today because she’s on a mission to educate Realtors® & Brokers about the benefits of virtual support options and how they can positively impact an agent's life & business at a reasonable cost.
LINKS:
Website/Links Page: www.brittanykramme.com
Facebook Group: https://www.facebook.com/groups/righthandofarealtor
Instagram: https://www.instagram.com/brittanykramme/
Email (for consistency, they can contact me at): [email protected] Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for. Website: https://www.proreastaffing.com Facebook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing/ LinkedIn: https://www.linkedin.com/company/prorea-staffing Hire-Lab We help real estate agents hire, train, and develop their administrative team Website: https://www.hire-lab.com Facebook: https://www.facebook.com/hirelikeaboss Instagram: https://www.instagram.com/hire.lab