The CHRO Playbook for Employee Experience in an AI Era
MAR 3, 202659 MIN
The CHRO Playbook for Employee Experience in an AI Era
MAR 3, 202659 MIN
Description
<p><strong>Is employee experience due for a reset?</strong> </p><br><p>For much of the past decade, employee experience has been framed as a competitive advantage - a way to attract talent, boost engagement, and strengthen culture. Yet in today’s environment, shaped by economic pressure, evolving workforce expectations, and the rapid rise of AI, many organisations are re-examining whether their approach is still sustainable - or whether, in trying to improve employee experience, they may have inadvertently diluted it. </p><br><p>So, in this episode of the Digital HR Leaders podcast, host David Green speaks with <a href="https://www.linkedin.com/in/jacobmorgan8/" rel="noopener noreferrer" target="_blank">Jacob Morgan</a> - author, keynote speaker, and Founder of <a href="https://www.futureofworkleaders.com/" rel="noopener noreferrer" target="_blank">The Future of Work Leaders</a> - to explore what an employee experience reset looks like in 2026 and beyond. </p><br><p>Drawing on insights from interviews with 100 CHROs, Jacob shares why this moment may mark a turning point for accountability at work, and what leaders must do to balance empathy with performance without undermining either. </p><br><p>Tune in to learn more about: </p><p><br></p><ul><li>Why 2026 may be a turning point for accountability in employee experience </li><li>Whether wellbeing programmes have diluted performance expectations </li><li>How leaders can balance empathy and high performance standards without appearing anti-employee </li><li>What the evolving power dynamic between employers and employees means in practice </li><li>How AI is redefining how work is measured, managed, and valued </li><li>Why HR must lead - not just manage - the responsible and ethical adoption of AI </li></ul><p> </p><p><strong>This episode is sponsored by Hibob.</strong> </p><br><p>HiBob brings HR, Payroll, and Finance together into a single platform that employees actually use. With AI throughout, you move faster, work smarter, and empower your people to power your business. </p><br><p>Sapient Insights recognises HiBob’s AI vision, citing the Bob AI Companion for making everyday work faster and easier. Fosway Group also names HiBob a 2025 9-Grid™ Core Leader, recognising the strongest AI vision among Core Leaders. </p><br><p>HiBob. All-in-one HCM for HR, Payroll, and Finance. </p><br><p><a href="https://www.hibob.com/" rel="noopener noreferrer" target="_blank">Learn all about HiBob’s modern HR platform here</a> </p><br><p><strong>Resources: </strong> </p><br><p><a href="https://www.amazon.co.uk/Laws-Employee-Experience-Future-Ready-Organization/dp/1394273991#:~:text=The%208%20Laws%20of%20Employee%20Experience%20is%20a%20reset%2C%20a,for%20the%20future%20of%20work." rel="noopener noreferrer" target="_blank">The Eight Laws of Employee Experience</a> </p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>