Salesforce Posse Podcast
Salesforce Posse Podcast

Salesforce Posse Podcast

Francis Pindar

Overview
Episodes

Details

I interview influencers in the Salesforce ecosystem so that we can gain a better understanding of how to excel in a career path from a Salesforce Admin to an Architect.

Recent Episodes

This Marketer Built a Culture Where Failure Is Mandatory
NOV 7, 2025
This Marketer Built a Culture Where Failure Is Mandatory

What happens when a marketing leader gives his team permission to fail and actually celebrates it?

In this episode of the Salesforce Posse Podcast, we sit down with Jon Dytor, Head of Digital Marketing at Close Brothers Asset Finance, who has quietly built one of the most data-driven, fearless marketing cultures in financial services.

Jon reveals how he connected Salesforce, Account Engagement and CRM Analytics to track every click from campaign to conversion, transforming marketing from a cost centre into a growth engine. But more importantly, he’s built a culture where experimentation is mandatory, where “failure” isn’t a dirty word, it’s how innovation happens.

We dive deep into:
✅ The fail-fast mindset that fuels Jon’s marketing team

✅ How Close Brothers turned 9 websites into one Experience Cloud powerhouse

✅ The dashboards and KPIs that finally united Marketing and Sales

✅ Why AI in marketing is both overhyped and underused, and where it’s truly powerful

✅ How to build psychological safety so your team can create, test and grow

This is not another fluffy marketing conversation. It’s an honest, strategic look inside how great marketers think, experiment, and lead.

If you’re in marketing, sales, or simply want to understand how to turn data and failure into success, this episode will change the way you see your campaigns forever.

🎧 Listen now: and don’t forget to subscribe for more unfiltered conversations with the people shaping the future of Salesforce, AI, and digital marketing.

#Salesforce #MarketingStrategy #DataDrivenMarketing #AI #SalesforcePossePodcast #JonDytor #MarketingLeadership #CloseBrothers #FailFast #DiaryOfACEOStyle

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30 MIN
Salesforce Community Events: The Future of Networking & Collaboration
MAY 6, 2025
Salesforce Community Events: The Future of Networking & Collaboration

🎧 Episode overviewJoin Francis Pindar and a powerhouse panel of Dreamin’ organisers: Louise Lockie, Kerry Townsend, Todd Halfpenny and Jade Hawken, as they pull back the curtain on community‑led Salesforce events such as London’s Calling, now heading into its 10th‑anniversary edition on 6 June 2025. Expect honest advice, behind‑the‑scenes stories and a few laughs along the way.


What you’ll learn
00:00: Why community events beat corporate expos for real‑world learning
02:30 : The “plushie” problem: how Dreamin’ vibes differ from World Tour hype
05:45:  Content without the sales pitch: experts sharing hard‑won lessons
13:20: Nine tracks, 60+ sessions: building Europe’s largest Salesforce conference
19:40: First‑timer tips: networking, note‑taking and choosing sessions
25:00: Planning London’s Calling 2025: pushing creative boundaries for year 10
34:10: Can Dreamin’ events scale? Costs, sponsors and keeping tickets affordable
47:00: Crafting stand‑out talks: moving beyond slide decks
53:40:  How to start a Dreamin’ in your own region


🔗 Useful links
• Tickets:
https://londonscalling.net• Podcast home & show notes: https://salesforceposse.com• Follow the panel on X/LinkedIn: @Radnip | @LouiseLockie | @KerryTownsend | @ToddHalfpenny | @JadeHawken
• Episode sponsor: Nintex DocGen; code‑free document generation for Salesforce.


💬 Join the conversation
Have you attended a community event? Drop your biggest takeaway, or the Dreamin’ you’d love to see, down in the comments.

👍 Like this video if you learned something new, subscribe for fortnightly Salesforce insights, and ring the bell so you never miss an episode.

#Salesforce #LondonsCalling #CommunityEvents #Dreamin #SalesforceAdmin #SalesforceDev #SalesforceArchitect

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54 MIN
Secrets to Success in Salesforce B2B Commerce
SEP 16, 2024
Secrets to Success in Salesforce B2B Commerce

In this episode of The Salesforce Posse Podcast, host Francis Pindar sits down with Shane Smyth, CTO of Saltbox and Salesforce B2B Commerce expert. Shane shares his fascinating journey into the Salesforce ecosystem, starting back in the days of ExactTarget, and dives deep into the world of B2B Commerce. From the evolution of Salesforce Commerce Cloud to practical tips for creating successful storefronts, this conversation is packed with valuable insights. Key topics include:

  • The history and differences between Salesforce B2B and B2C Commerce
  • Best practices for storefront design and platform integration
  • Navigating product pricing, order fulfilment, and checkout complexities
  • Future trends in B2B Commerce and the impact of Salesforce innovations like Hyperforce and Data Cloud

Whether you're a seasoned Salesforce professional or new to B2B Commerce, Shane’s advice and experience will provide actionable insights to help you elevate your digital commerce strategy. Don't miss this knowledge-packed episode!

You can find Shane on LinkedIn and YouTube!

00:00 Introduction to the Podcast 00:15 Meet Shane Smith: B2B Commerce Expert 01:56 Shane's Journey into Salesforce 04:21 Understanding Salesforce B2B Commerce 06:00 Differences Between B2B and B2C Commerce 10:28 Building a Successful B2B Storefront 16:08 Challenges in B2B Commerce 25:26 Future Trends in Salesforce B2B Commerce 30:43 Getting Started with B2B Commerce 39:39 Final Thoughts and Advice 42:09 Closing Remarks

You can find Shane on LinkedIn and YouTube!

🔔 Subscribe for more episodes on Salesforce best practices and industry insights!

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43 MIN