Master -servant Relationship Master -servant Relationship. You need to work as a team. You're not beneath taking the rubbish out and neither are they. Right. They're not your servant. You're working as a team. That could be part of their responsibility, but that doesn't mean they do it every time.
Right. The one thing my staff loved about me was that we're busy with clients all the time. If the bins are full, I take them out because I'm the one that's free right now. Yeah. Right. Yeah.
I don't do it for them. I do it for my clients because my clients don't want to see a bin that's overflowing with, you know, wipes and shit. Yeah. No, it makes sense. It makes sense. I have a friend who owns two hugely popular bakeries in LA. They're called Jones on Third.
They're insanely popular. Joan is kind of a celebrity and she washes the dishes once a month, which in the busy cafes, really shitty job. And she does it because she didn't do it for a year. She did it one time and she discovered that the way the dish thing was set up was so inefficient. It was shocking.
So she had the whole thing renovated. And then she said, now I'm going to wash the dishes once a month to make sure that this always stays efficient. And it made a huge difference in her business.
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You're hiring personality first. So always you're looking at personality, which means that your interview questions need to be behavioural. Interview questions. Can you give an example of some questions you yeah.
So what sort of role are you trying to fill? So I actually definitely feel like I don't want a photographer at all, because it's actually the one part of a business where I feel like I don't need any help.
I'm all set there. That's bullshit. It no wind machine for you. Because you're an owner, you shouldn't be doing any part of your business. But I want to keep doing the photography. That's the part that I like different.
That's different. Wanting to and having to is different because if you get sick or if something happens or if you want to take a holiday, your business stops. Wanting to and having to are very different things.
And okay, you're not at that stage yet, okay? But looking into the future, if the right person is sitting there slapping you in the face and because you're so close to it, you don't take up that opportunity, I don't want that to be the case for you because that is fucking bullshit.
That you don't need a photographer because that's part of your business. That potentially if, as an owner, you're building your brand and you're building people's desire for. Then are you really going to be doing every shoot?
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I heard somebody. Yay! No, she's gone. She's gone. What happened? Good. She booked like everybody she talked to and the sales have been great, but I haven't even gotten the payer commission because she heard therapist and heard disgusted and she didn't
have enough structure because she was working. Yeah. Right. She was working from home because we're in a pandemic, right? And she wasn't actually living here at the time. She was going to move here and then she would have been working with me, but she...
I think that's... I think this is part of planning when you are hiring somebody that most people need guidelines and most people need set hours that they're expected to turn up. It's great to give people flexibility, but they need a minimum requirement.
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Okay. So that leads me to my next question. Can I kind of ask two questions in one? Yeah, go. So, along those lines, one of the things I've kind of been obsessing over and I kind of landed on one side of it, but I'm still questioning it, is bringing in someone who I would call revenue generating.
In other words, someone who could do lead calls or do discovery calls, versus bringing in someone who would take a host of the admin off of my plate, which would free up more of my time to get better at discovery calls and get more leads, et cetera, et cetera.
I've kind of landed on the side of the admin, but it makes me question myself because there's no direct revenue generating that they're bringing in. And then the other piece, well, freeing. Up your time is allowing you to generate more revenue.
Right. So the fact that they're going to be freeing up some of your time so you're right. There's two ways of looking at it. The more time that they free up for you to do the revenue to generate more revenue, the more revenue you're going to make.
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All right, so you're about to employ your first employee. That's very exciting. But look at your face, girl. Like, what is all this rubbish anxiety about? Like, really terrified. I am fucking terrified.
Do you want oh, it is recording. I wanted to remind you to record. If it wasn't yeah, we're recording and we're capturing every swear word that comes out of your mouth. And the deal is you're not allowed to swear more than me because I'm the king of swearing.
Well, I was going to say I think Anita should keep track of both of our swear words, and whichever one of us swears more gets a prize. Right? I don't know what it is. Sounds good. All right. Where is this anxiety coming from?
What are you most afraid of? Okay, so I'll start with the Good super, like, just Brief Story, which is that new amazing studio that I'm in is also in this beautiful neighborhood, which my old studio was not.
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