Find all the show notes at https://gocamp.pro/ownerspod/coaching-staffHigh Standards, Real Buy In: Feedback Strategies Staff Will Actually Hear and UseWhy do some staff shut down when given feedback and how can leaders break through? In this episode, your hosts sit down with Dave Brown, LCSW, to explore brain-aligned strategies that help young staff actually hear, process, and act on feedback. Listen in as they unpack the “mentor’s dilemma” and share practical tools like transparency statements, belonging stories, and low stakes check-ins that build trust while maintaining high standards. If you’re looking to strengthen your feedback culture without sacrificing relationships, this episode offers clear, actionable approaches you can start using right away.07:00 From Social Work To Camp08:21 Launching Fence Post Learning11:40 Why Feedback Feels Hard12:45 Mentor’s Dilemma 15:55 Fragility Causes21:53 High Standards, High Support26:04 Transparency Statements Tool29:15 Building Feedback Culture33:51 Training Middle Managers36:29 Why Feedback Breaks Down37:42 Trusting Others With Feedback40:42 Why Connection Matters46:04 Belonging Stories Tool50:15 Balance Scale Support53:52 Mentoring Campers -Your Hosts:Howie Grossinger - Co-owner/Director - Camp Robin Hood, Partner - Camp Walden & Madawaska CampsKelly Schuna - Owner - Hidden Pines Ranch-Your Guests:Dave Brown, LCSW - Founder - Fence Post Learning, Director - Mountain CampEpisode Links:Coping Mechanisms from Fence Post Learning10 to 25: The Science of Motivating Young PeopleThanks to our sponsors:CamptivitiesYour staff work late into the night to create perfect camper schedules. Prevent mid-summer burnout with Camptivities — the smart scheduling software that saves time, reduces mistakes, and keeps your team energized. Find out more at camptivities.com---Fill out the 2026 Podcast Survey by February 28th and enter your email for a chance to with a $250 gift card from our friends at Gopher Sport. Find it at gocamp.pro/podsurvey