Find all the show notes at https://gocamp.pro/ownerspod/work-smarterFrom Overwhelm to Organized: Building Systems That Actually WorkRunning a camp is demanding, but it doesn’t have to be exhausting. Your host Howie and guest host Jordanna from the Day Camp Pod, are joined by systems expert Victoria Golden of Polaris Solutions to explore how camp owners and directors can work smarter, not harder. From taming expense tracking to building task and project management systems that actually stick, this conversation is packed with practical, real world ideas you can apply right away. Victoria brings a fresh, thoughtful perspective on using technology and systems to reduce friction while still preserving the personal, relationship driven heart of camp. You’ll hear honest insights about change management, staff buy in and protecting institutional knowledge. If you’re feeling stretched thin and looking for smarter ways to run your camp more effectively, this episode is a must listen!03:17 Victoria Golden's Journey and Expertise08:39 Challenges in Camp Operations11:17 Implementing Efficient Systems14:53 Succession Planning and Institutional Knowledge17:33 Navigating Camp Management Software18:44 Adapting to New Technologies25:38 The Importance of Relationships in Camp Management28:43 Challenges in Implementing Changes at Camp29:28 Building Trust and Buy-In from Staff30:36 Effective Communication and Problem Solving32:11 Optimizing Camp Operations: Tools and Techniques33:54 The Importance of Task Management Systems35:14 Balancing Efficiency with Personal Touch44:01 Reflecting and Iterating on Systems47:15 Rapid Fire Questions with Victoria49:21 Connecting with Victoria and Final Thoughts-Your Hosts:Howie Grossinger - Co-owner/Director - Camp Robin Hood, Partner - Camp Walden & Madawaska CampsJordanna Grossinger, Director - Camp Robin Hood-Your Guests:Victoria Golden - Managing Director - Polaris Solutions-Thanks to our sponsors:WhereaboutsYour mission is campers. Ours is making their experience coordinated and connected. Whereabouts is the only camper management system that keeps Parents, Admin, and Staff in sync in real time — so every camper’s day runs with confidence, clarity, and care. Check them out whereaboutsapp.io---Fill out the 2026 Podcast Survey by February 28th and enter your email for a chance to with a $250 gift card from our friends at Gopher Sport. Find it at gocamp.pro/podsurvey