Implementing fees without alienating clients is a key challenge for contractors like us. Things become exceedingly difficult when trying to balance a normal full-time workload and "incentivize" clients to send their files on time.What are the options we have to shuffle jobs around to accommodate a client who "needs it tomorrow"? Angelina Gurrola and Charles Commins provide solutions you can use in your own business.Key moments:(00:00) Defining Late and Rush Fees(06:35) Enforcing Fees Without Alienating Clients(12:13) Including Fees in Proposals and Contracts(15:38) Client Choices and Boundaries(22:00) Transparency and Trust in Client Relationships(27:53) Preventing Late Submissions and Rush Jobs(35:54) Percentage vs. Flat Rate Rush FeesResources mentioned in the show:Charles was Non-Employee of the Week (week 38)Thanks to Chad Parizman and Alejandro Ramirez for their contributionsSee flowers sent instead of paying a Rush Fee__________________________Our Panel:Angelina Gurrola is a podcast producer, manager, and strategist offering full-service launch and monthly management packages to creative businesses & brands.She helps her clients connect more deeply with their audience, disrupt the status quo, and create a profitable ecosystem of content through values-aligned support, systems, and accountability.A former music producer & current DJ, Angelina resides in Chicago with her cats, hobbies, and a growing vinyl collection.Website: https://wildwavepodcasting.comThreads: https://www.threads.com/@_angelinagurrolaLinkedIn: https://www.linkedin.com/in/angelina-gurrolaCharles Commins is the host of the award winning It's All Cobblers To Me podcast, founder of podcast production company, Vibrant Sound Media and co-runner of the largest UK podcaster community, MIC's Podcast Club.From Warrington, Charles spends most of his time running - be that for exercise or simply chasing his two kids around!Website: https://vibrantsoundmedia.com______________________________Tools we used:*Riverside.fm to RECORDWe used Riverside to record this episode and create video shorts for marketing the show.*PodChapters for CHAPTERSPodChapters allows us to create chapters, incorporate them into the MP3 and RSS feed, and include chapters in the show notes.*Captivate.fm for our podcast MEDIA HOSTWe use Captivate to host the podcast. Captivate offers amazing features for a low monthly price, including full control of dynamic insertion, embedded chapters, and Blocks/Shortcodes to quickly add content to show notes (either static or dynamically!)*Use of the above affiliate links may earn us a commission, which is used to support the efforts of this show. Thank you in advance for your support!______________________________Mentioned in this episode:Podcast Editor AcademyThis podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy