This episode of the Tyler Tech Podcast features Dennis Click, deputy controller for Albemarle County, Virginia, sharing how the county modernized its financial and procurement operations to improve transparency, efficiency, and staff confidence. Dennis discusses Albemarle County’s shift from multiple disconnected systems to a more streamlined, integrated approach that reduced manual work, strengthened reporting, and expanded self-service across departments and vendors. The conversation highlights how proactive data cleanup, breaking down silos, and empowering staff with better tools led to meaningful operational improvements — an approach that earned Albemarle County a 2025 Tyler Excellence Award. Tune in to learn how modernizing financial operations can create a stronger foundation for smarter decision-making in local government.

Tyler Tech Podcast

[email protected] (Dennis Click, Jade Champion, Josh Henderson)

Fragmented Systems to Financial Clarity in Albemarle County

JAN 20, 202611 MIN
Tyler Tech Podcast

Fragmented Systems to Financial Clarity in Albemarle County

JAN 20, 202611 MIN

Description

In this episode of the Tyler Tech Podcast, Dennis Click, deputy controller for Albemarle County, Virginia, shares how the county modernized its financial and procurement operations — a transformation that earned Albemarle County a 2025 Tyler Excellence Award (TEA).Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Albemarle County moved away from a patchwork of disconnected systems that limited transparency and slowed day-to-day work. Dennis walks through the county’s journey to streamline processes, break down departmental silos, and improve access to real-time financial data, including the role Tyler’s Enterprise ERP played in bringing tools and workflows onto a single, connected platform.Dennis also highlights the behind-the-scenes work that set the stage for success, from early data cleanup and chart of accounts modernization to change management and staff enablement. The results include reduced manual entry, improved procurement timelines, stronger reporting, expanded self-service capabilities, and a noticeable boost in confidence across the organization.Whether you support finance, procurement, or technology in government, this episode offers practical insight into building a stronger operational foundation, empowering teams, and using modern systems to free staff for higher-value work while better serving the community.This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.Learn More and Register Now: Tyler Connect 2026 in Las VegasAnd learn more about the topics discussed in this episode with these resources:Download: Modern Governments Live in the CloudDownload: White Paper: Procuring a Modern Payments PlatformDownload: Process Payments in Real TimeDownload: How to Create a Unified Digital Payment ExperienceWatch: Payments Procurement: Simplify and Maximize ValueRead: Excellence 2025: Digital Services & Cloud SolutionsRead: Enterprise ERP a Leader for Cloud ERP for Local GovernmentListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!