Back again for our regular checkup with the print doc, Tony Palmer is here. Our talk was loosely structured around shop essentials, but just as we'd hoped, WE GOT INTO THE WEEDS. Topics of discussion include: Being in control of your attitude, ‘Let Them’ theory, customer service agents, must have tools, types of screens, how squeegee colors lie, proper data collecting techniques across the screen room, accents, how the industry has moved away from mass production, and 80’s sci-fi.