What’s the secret to building a high-caliber, close-knit team as your agency grows?Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-performing, purpose-driven vibe. We’ll cover:<ul><li>Three core principles that help keep a team connected, aligned, and motivated as you grow.</li><li>A unique &apos;growth committee&apos; model that connects employees with multiple leaders for mentorship, fostering shared purpose and top performance.</li><li>And how to empower your team to make impactful decisions without constant oversight.</li></ul>If you’re looking to build a dynamic, motivated team, this episode is full of practical tips to help you grow while staying true to your agency’s core values. Let’s dive in.&quot;Show LinksLinkedIn: <a href='https://www.linkedin.com/in/victorialeegray/'>Victoria Gray</a>Conversion Digital:<a href='https://conversiondigital.ca'> conversiondigital.ca</a>Access our network designed for agency owners to get more consistent referrals, connections and collaborations. <a href='https://www.audreyjoykwan.com/agencytogether'>Agency Together</a> can save you time and help you build a network that gets you the clients you want to work with. And don’t forget the free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast/ep114'>https://audreyjoykwan.com/podcast/ep114</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;What’s the secret to building a high-caliber, close-knit team as your agency grows?&lt;/p&gt;&lt;p&gt;Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.&lt;/p&gt;&lt;p&gt;In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.&lt;/p&gt;&lt;p&gt;I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-performing, purpose-driven vibe. &lt;/p&gt;&lt;p&gt;We’ll cover:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Three core principles that help keep a team connected, aligned, and motivated as you grow.&lt;/li&gt;&lt;li&gt;A unique &amp;apos;growth committee&amp;apos; model that connects employees with multiple leaders for mentorship, fostering shared purpose and top performance.&lt;/li&gt;&lt;li&gt;And how to empower your team to make impactful decisions without constant oversight.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;If you’re looking to build a dynamic, motivated team, this episode is full of practical tips to help you grow while staying true to your agency’s core values. Let’s dive in.&amp;quot;&lt;/p&gt;&lt;p&gt;Show Links&lt;/p&gt;&lt;p&gt;LinkedIn: &lt;a href='https://www.linkedin.com/in/victorialeegray/'&gt;Victoria Gray&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Conversion Digital:&lt;a href='https://conversiondigital.ca'&gt; conversiondigital.ca&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Access our network designed for agency owners to get more consistent referrals, connections and collaborations. &lt;a href='https://www.audreyjoykwan.com/agencytogether'&gt;Agency Together&lt;/a&gt; can save you time and help you build a network that gets you the clients you want to work with. &lt;/p&gt;&lt;p&gt;And don’t forget the free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast/ep114'&gt;https://audreyjoykwan.com/podcast/ep114&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

What’s the secret to building a high-caliber, close-knit team as your agency grows?Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-perf...

How to grow your agency without losing culture and connection

If you&apos;re wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you. Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance. And one concept that&apos;s been making waves in the agency space is the four-day workweek. While we&apos;ve touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for the four-day workweek. You’ll meet Teylor, who leads a thriving five-person agency that has fully embraced the four-day workweek for three years. So, even if having a shorter work week isn’t on your radar, this episode is jam-packed with ideas to help your business save time and have happier clients. Tune in to hear: <ul><li>The practical steps her agency took to transition from a traditional five-day work model to a four-day work week.</li><li>How they scrapped busywork, leveraged automation, and improved productivity without sacrificing client relationships.</li><li>The impact of the four-day work week on employee morale and client satisfaction and how it has strengthened relationships.</li><li>How Teylor and her team handle urgent client requests and busy seasons without compromising their four-day structure.</li><li>Why transparency with clients is key when implementing shorter work weeks—and what to communicate that leads to better client relationships </li></ul>Listen in as Teylor offers insights to building a work-life balanced agency without sacrificing productivity or client satisfaction.Show LinksBook Recommendation: <a href='https://www.amazon.ca/Shorter-Work-Better-Smarter-Heres/dp/1541730712'>Shorter: Work Better, Smarter, and Less</a>Tools Mentioned: Harvest, BasecampLinkedIn:<a href='https://www.linkedin.com/in/taylorschupelbein'> </a><a href='https://www.linkedin.com/in/teylor-schiefelbein/'>Teylor Schiefelbein</a>Email: Teylor@ArmadaDigitalCoAccess our network designed for agency owners to get more consistent referrals, connections and collaborations. <a href='https://www.audreyjoykwan.com/agencytogether'>Agency Together</a> can save you time and help you build a network that gets you the clients you want to work with. And don’t forget the free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast-ep109'>https://audreyjoykwan.com/podcast/ep113</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;If you&amp;apos;re wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you. &lt;/p&gt;&lt;p&gt;Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance. &lt;/p&gt;&lt;p&gt;And one concept that&amp;apos;s been making waves in the agency space is the four-day workweek. &lt;/p&gt;&lt;p&gt;While we&amp;apos;ve touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for the four-day workweek. &lt;/p&gt;&lt;p&gt;You’ll meet Teylor, who leads a thriving five-person agency that has fully embraced the four-day workweek for three years. &lt;/p&gt;&lt;p&gt;So, even if having a shorter work week isn’t on your radar, this episode is jam-packed with ideas to help your business save time and have happier clients. &lt;/p&gt;&lt;p&gt;Tune in to hear: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;The practical steps her agency took to transition from a traditional five-day work model to a four-day work week.&lt;/li&gt;&lt;li&gt;How they scrapped busywork, leveraged automation, and improved productivity without sacrificing client relationships.&lt;/li&gt;&lt;li&gt;The impact of the four-day work week on employee morale and client satisfaction and how it has strengthened relationships.&lt;/li&gt;&lt;li&gt;How Teylor and her team handle urgent client requests and busy seasons without compromising their four-day structure.&lt;/li&gt;&lt;li&gt;Why transparency with clients is key when implementing shorter work weeks—and what to communicate that leads to better client relationships &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Listen in as Teylor offers insights to building a work-life balanced agency without sacrificing productivity or client satisfaction.&lt;/p&gt;&lt;p&gt;Show Links&lt;/p&gt;&lt;p&gt;Book Recommendation: &lt;a href='https://www.amazon.ca/Shorter-Work-Better-Smarter-Heres/dp/1541730712'&gt;&lt;em&gt;Shorter: Work Better, Smarter, and Less&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Tools Mentioned: Harvest, Basecamp&lt;/p&gt;&lt;p&gt;LinkedIn:&lt;a href='https://www.linkedin.com/in/taylorschupelbein'&gt; &lt;/a&gt;&lt;a href='https://www.linkedin.com/in/teylor-schiefelbein/'&gt;Teylor Schiefelbein&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Email: Teylor@ArmadaDigitalCo&lt;/p&gt;&lt;p&gt;Access our network designed for agency owners to get more consistent referrals, connections and collaborations. &lt;a href='https://www.audreyjoykwan.com/agencytogether'&gt;Agency Together&lt;/a&gt; can save you time and help you build a network that gets you the clients you want to work with. &lt;/p&gt;&lt;p&gt;And don’t forget the free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast-ep109'&gt;https://audreyjoykwan.com/podcast/ep113&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

If you're wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you. Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance. And one concept that's been making waves in the agency space is the four-day workweek. While we've touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for...

Building a Work-Life Balanced Agency Without Sacrificing Productivity or Client Satisfaction

Has your agency hit a plateau? Maybe you&apos;re attracting the wrong clients or feeling like your services aren’t being valued as much as they should be. If this sounds familiar, it might be time to rethink your positioning.In this episode of Small But Mighty Agency, we’re diving into how repositioning your agency can help you:<ul><li>Break out of a growth plateau</li><li>Attract bigger, higher-paying clients who truly value your expertise</li><li>Gain clarity on your niche and stand out in a crowded market</li><li>Build a reputation as a go-to expert in your industry</li></ul>Wondering if it’s time to reposition? I’ll walk you through the four key signs that indicate a shift is needed and share actionable steps to successfully reposition your agency and reignite growth.Key Takeaways:<ul><li>The benefits of repositioning and why it can transform your agency’s prospects</li><li>Practical insights on how to realign your services and messaging to attract the clients you truly want</li><li>How to shift your positioning to open doors to higher-value clients and more lucrative opportunities</li></ul>Let me know your thoughts after you listen—I’d love to hear from you!Show LinksAccess our network designed for agency owners to get more consistent referrals, connections and collaborations. <a href='https://www.audreyjoykwan.com/agencytogether'>Agency Together</a> can save you time and help you build a network that gets you the clients you want to work with. And don’t forget the free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast/ep112'>https://audreyjoykwan.com/podcast/ep112</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;Has your agency hit a plateau? Maybe you&amp;apos;re attracting the wrong clients or feeling like your services aren’t being valued as much as they should be. &lt;/p&gt;&lt;p&gt;If this sounds familiar, it might be time to rethink your positioning.&lt;/p&gt;&lt;p&gt;In this episode of &lt;em&gt;Small But Mighty Agency&lt;/em&gt;, we’re diving into how repositioning your agency can help you:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Break out of a growth plateau&lt;/li&gt;&lt;li&gt;Attract bigger, higher-paying clients who truly value your expertise&lt;/li&gt;&lt;li&gt;Gain clarity on your niche and stand out in a crowded market&lt;/li&gt;&lt;li&gt;Build a reputation as a go-to expert in your industry&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Wondering if it’s time to reposition? &lt;/p&gt;&lt;p&gt;I’ll walk you through the four key signs that indicate a shift is needed and share actionable steps to successfully reposition your agency and reignite growth.&lt;/p&gt;&lt;p&gt;Key Takeaways:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;The benefits of repositioning and why it can transform your agency’s prospects&lt;/li&gt;&lt;li&gt;Practical insights on how to realign your services and messaging to attract the clients you truly want&lt;/li&gt;&lt;li&gt;How to shift your positioning to open doors to higher-value clients and more lucrative opportunities&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Let me know your thoughts after you listen—I’d love to hear from you!&lt;/p&gt;&lt;p&gt;Show Links&lt;/p&gt;&lt;p&gt;Access our network designed for agency owners to get more consistent referrals, connections and collaborations. &lt;a href='https://www.audreyjoykwan.com/agencytogether'&gt;Agency Together&lt;/a&gt; can save you time and help you build a network that gets you the clients you want to work with. &lt;/p&gt;&lt;p&gt;And don’t forget the free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast/ep112'&gt;https://audreyjoykwan.com/podcast/ep112&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;</description>

Has your agency hit a plateau? Maybe you're attracting the wrong clients or feeling like your services aren’t being valued as much as they should be. If this sounds familiar, it might be time to rethink your positioning.In this episode of Small But Mighty Agency, we’re diving into how repositioning your agency can help you:Break out of a growth plateauAttract bigger, higher-paying clients who truly value your expertiseGain clarity on your niche and stand out in a crowded marketBuild a re...

Stuck In a Plateau? How Repositioning Might Be the Answer

Are you a small agency owner wondering how to really stand out?If you&apos;ve been feeling the pressure of competition and questioning how to unlock new growth opportunities, you&apos;re in the right place. In today&apos;s episode, I’m unpacking a strategy to transform how you approach growth. The future of small agencies is in building networks, not silos. Specialization and collaborative ecosystems are already opening doors to new opportunities that many small agencies might have thought were out of reach. That’s why in this episode, I’m sharing the answers to these three key questions: <ul><li>Why are small agencies better together</li><li>How choosing collaboration over competition is not just a trend—it&apos;s the future.</li><li>Why the old “competition” mindset is holding you back—and how to shift it for more success </li></ul>If you’re of the mindset that other agencies who offer the same services are your competition, it could be limiting your potential. So stick around because if you want smarter ways to grow and shape the success of your agency, this episode will point you in the right direction.Show LinksIf I may suggest a collaborative ecosystem, check out <a href='https://www.audreyjoykwan.com/agencytogether'>Agency Together</a> – a referral network designed to help busy agency owners get more consistent referrals and connections without wasting time. Don’t Forget The Free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.  Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast-ep111'>https://audreyjoykwan.com/podcast/ep111</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;&lt;em&gt;Are you a small agency owner wondering how to really stand out?&lt;/em&gt;&lt;/p&gt;&lt;p&gt;If you&amp;apos;ve been feeling the pressure of competition and questioning how to unlock new growth opportunities, you&amp;apos;re in the right place.&lt;/p&gt;&lt;p&gt; In today&amp;apos;s episode, I’m unpacking a strategy to transform how you approach growth. &lt;/p&gt;&lt;p&gt;The future of small agencies is in building networks, not silos. &lt;/p&gt;&lt;p&gt;Specialization and collaborative ecosystems are already opening doors to new opportunities that many small agencies might have thought were out of reach. &lt;/p&gt;&lt;p&gt;That’s why in this episode, I’m sharing the answers to these three key questions: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;Why are small agencies better together&lt;/li&gt;&lt;li&gt;How choosing collaboration over competition is not just a trend—it&amp;apos;s the future.&lt;/li&gt;&lt;li&gt;Why the old “competition” mindset is holding you back—and how to shift it for more success &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;If you’re of the mindset that other agencies who offer the same services are your competition, it could be limiting your potential. &lt;/p&gt;&lt;p&gt;So stick around because if you want smarter ways to grow and shape the success of your agency, this episode will point you in the right direction.&lt;/p&gt;&lt;p&gt;Show Links&lt;/p&gt;&lt;p&gt;If I may suggest a collaborative ecosystem, check out &lt;a href='https://www.audreyjoykwan.com/agencytogether'&gt;Agency Together&lt;/a&gt; – a referral network designed to help busy agency owners get more consistent referrals and connections without wasting time. &lt;/p&gt;&lt;p&gt;Don’t Forget The Free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;br/&gt;&lt;/b&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast-ep111'&gt;https://audreyjoykwan.com/podcast/ep111&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

Are you a small agency owner wondering how to really stand out?If you've been feeling the pressure of competition and questioning how to unlock new growth opportunities, you're in the right place. In today's episode, I’m unpacking a strategy to transform how you approach growth. The future of small agencies is in building networks, not silos. Specialization and collaborative ecosystems are already opening doors to new opportunities that many small agencies might have thought we...

Why Collaborative Ecosystems Are The Future of Small Agency Growth

What if you could cut your task from hours to minutes—wouldn’t that change how your agency operates?Imagine if what took you 14 hours now takes you 2 hours, or what took you 4 hours now takes 35 minutes?For Matt Rouse, co-owner of Hook SEO, those numbers reflect the reality of how AI is raising his agency&apos;s productivity.  In this episode, Matt shares how AI has drastically increased productivity at his agency, helped him streamline operations, enhanced client services, and even developed new offerings.Here’s what you’ll learn:<ul><li>How this agency cut task times from hours to minutes using AI </li><li>Discover the AI tools this agency uses to automate tasks, reduce costs, and deliver more value to clients.</li><li>Find out how using AI helped this agency create a new service with lower costs and increased profitability.</li></ul>If you&apos;re wondering whether AI will take over jobs in the agency space, Matt answers with a resounding yes—but with a twist. Tune in to hear how AI has changed the way this agency works and gain practical insights on how your agency can harness AI to save time, improve quality, and remain competitive.Show Links<a href='https://www.amazon.ca/Will-Take-Job-Predictions-Corporations/dp/B0CL9NWGGL'>Book: Will AI Take My Job? </a><a href='https://matthewrouse.com/'>Website</a><a href='https://www.linkedin.com/in/mattmrouse/'>LinkedIn</a><a href='https://podcasts.apple.com/us/podcast/digital-marketing-masters-podcast/id1450972460'>Digital Marketing Masters Podcast</a><a href='https://hookdm.com/'>Hook SEO</a>Get the Free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the <a href='https://audreyjoykwan.com/agencytogether'>free newsletter</a> Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast-ep110'>https://audreyjoykwan.com/podcast-ep110</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;What if you could cut your task from hours to minutes—wouldn’t that change how your agency operates?&lt;/p&gt;&lt;p&gt;Imagine if what took you 14 hours now takes you 2 hours, or what took you 4 hours now takes 35 minutes?&lt;/p&gt;&lt;p&gt;For Matt Rouse, co-owner of Hook SEO, those numbers reflect the reality of how AI is raising his agency&amp;apos;s productivity.  &lt;/p&gt;&lt;p&gt;In this episode, Matt shares how AI has drastically increased productivity at his agency, helped him streamline operations, enhanced client services, and even developed new offerings.&lt;/p&gt;&lt;p&gt;Here’s what you’ll learn:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;How this agency cut task times from hours to minutes using AI &lt;/li&gt;&lt;li&gt;Discover the AI tools this agency uses to automate tasks, reduce costs, and deliver more value to clients.&lt;/li&gt;&lt;li&gt;Find out how using AI helped this agency create a new service with lower costs and increased profitability.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;If you&amp;apos;re wondering whether AI will take over jobs in the agency space, Matt answers with a resounding yes—but with a twist. Tune in to hear how AI has changed the way this agency works and gain practical insights on how your agency can harness AI to save time, improve quality, and remain competitive.&lt;/p&gt;&lt;p&gt;&lt;b&gt;Show Links&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://www.amazon.ca/Will-Take-Job-Predictions-Corporations/dp/B0CL9NWGGL'&gt;Book: Will AI Take My Job? &lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://matthewrouse.com/'&gt;Website&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://www.linkedin.com/in/mattmrouse/'&gt;LinkedIn&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://podcasts.apple.com/us/podcast/digital-marketing-masters-podcast/id1450972460'&gt;Digital Marketing Masters Podcast&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href='https://hookdm.com/'&gt;Hook SEO&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Get the Free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the &lt;a href='https://audreyjoykwan.com/agencytogether'&gt;free newsletter&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast-ep110'&gt;https://audreyjoykwan.com/podcast-ep110&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;</description>

What if you could cut your task from hours to minutes—wouldn’t that change how your agency operates?Imagine if what took you 14 hours now takes you 2 hours, or what took you 4 hours now takes 35 minutes?For Matt Rouse, co-owner of Hook SEO, those numbers reflect the reality of how AI is raising his agency's productivity.  In this episode, Matt shares how AI has drastically increased productivity at his agency, helped him streamline operations, enhanced client services, and even developed...

How AI Helped One Agency Double Productivity – Here’s How

If you want to grow an agency to seven figures and beyond without working more hours in your business, tune in.&nbsp; I know your time is valuable, so I keep it practical and help you work smarter, not harder, in every episode.&nbsp; I'm your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting, and consulting for 200-person agencies—because I've done it.&nbsp; My team and I have coached and consulted with over 150 agency owners and have been behind the scenes of multiple seven-figure agencies.&nbsp; All this to say, join us on the Small But Mighty Agency podcast to grow an agency with real-world experience and practical tips that help you to work less and earn more while leading with integrity.&nbsp; Let's go!&nbsp;

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