What trends will shape the agency landscape in 2025?As we head into 2025, it’s clear the agency world isn’t slowing down—it’s evolving faster than ever. In this episode of the Small But Mighty Agency Podcast, I’m diving into three game-changing trends every agency owner needs to know to stay ahead and plan smart for the year ahead.Let’s be real: AI is everywhere right now, and unless you’ve been living under a rock, you’ve probably noticed its rapid rise. But here’s the thing—it’s not just about AI as a tool. The bigger story is how AI is reshaping human connections and changing how you market and build relationships.We’ll also look at two other key trends shaping 2025: how the misinformation economy is shaking up trust in the market and what the rise of fractional providers means for how agencies operate and innovate.Join me as I break down the opportunities:<ul><li>How AI impacts the growing demand for human connection in marketing</li><li>What you need to navigate the misinformation economy with confidence</li><li>The rise of fractional providers and how it’s changing the game for agencies</li></ul>Grab your coffee or tea, and let’s tackle these trends together. Resources Mentioned<ul><li>Episode 116: <a href='https://audreyjoykwan.com/podcast/ep116/'>Are You Hesitant to Niche? Let’s Talk About Why (and How to Overcome It)</a></li><li><a href='https://agencytogether.com/mixer-event'>Agency Together Strategic Partnership Mixer</a></li></ul>Join the Conversation Are you ready to navigate these trends? Join us at the next Agency Together Strategic Partnership Mixer. This is your chance to connect with like-minded agency owners, collaborate, and build referral-ready relationships that can transform your business in 2025.🎟️ Register now at<a href='https://agencytogether.com/mixer-event'> agencytogether.com/mixer-event</a>If this episode resonated with you, share it with another agency owner navigating these shifts. Let’s tackle 2025 together and make it a year of meaningful growth and success!Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast/ep116'>https://audreyjoykwan.com/podcast/ep11</a>7 Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;What trends will shape the agency landscape in 2025?&lt;/p&gt;&lt;p&gt;As we head into 2025, it’s clear the agency world isn’t slowing down—it’s evolving faster than ever. &lt;/p&gt;&lt;p&gt;In this episode of the &lt;em&gt;Small But Mighty Agency Podcast&lt;/em&gt;, I’m diving into three game-changing trends every agency owner needs to know to stay ahead and plan smart for the year ahead.&lt;/p&gt;&lt;p&gt;Let’s be real: AI is everywhere right now, and unless you’ve been living under a rock, you’ve probably noticed its rapid rise. &lt;/p&gt;&lt;p&gt;But here’s the thing—it’s not just about AI as a tool. The bigger story is how AI is reshaping human connections and changing how you market and build relationships.&lt;/p&gt;&lt;p&gt;We’ll also look at two other key trends shaping 2025: how the misinformation economy is shaking up trust in the market and what the rise of fractional providers means for how agencies operate and innovate.&lt;/p&gt;&lt;p&gt;Join me as I break down the opportunities:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;How AI impacts the growing demand for human connection in marketing&lt;/li&gt;&lt;li&gt;What you need to navigate the misinformation economy with confidence&lt;/li&gt;&lt;li&gt;The rise of fractional providers and how it’s changing the game for agencies&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Grab your coffee or tea, and let’s tackle these trends together. &lt;/p&gt;&lt;p&gt;Resources Mentioned&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Episode 116: &lt;a href='https://audreyjoykwan.com/podcast/ep116/'&gt;Are You Hesitant to Niche? Let’s Talk About Why (and How to Overcome It)&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href='https://agencytogether.com/mixer-event'&gt;Agency Together Strategic Partnership Mixer&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Join the Conversation&lt;br/&gt;Are you ready to navigate these trends? Join us at the next &lt;em&gt;Agency Together Strategic Partnership Mixer&lt;/em&gt;. This is your chance to connect with like-minded agency owners, collaborate, and build referral-ready relationships that can transform your business in 2025.&lt;/p&gt;&lt;p&gt;🎟️ Register now at&lt;a href='https://agencytogether.com/mixer-event'&gt; agencytogether.com/mixer-event&lt;/a&gt;&lt;/p&gt;&lt;p&gt;If this episode resonated with you, share it with another agency owner navigating these shifts. Let’s tackle 2025 together and make it a year of meaningful growth and success!&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast/ep116'&gt;https://audreyjoykwan.com/podcast/ep11&lt;/a&gt;7&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

What trends will shape the agency landscape in 2025?As we head into 2025, it’s clear the agency world isn’t slowing down—it’s evolving faster than ever. In this episode of the Small But Mighty Agency Podcast, I’m diving into three game-changing trends every agency owner needs to know to stay ahead and plan smart for the year ahead.Let’s be real: AI is everywhere right now, and unless you’ve been living under a rock, you’ve probably noticed its rapid rise. But here’s the thing—it’s n...

3 Opportunities Agency Owners Can’t Ignore in 2025

Why are agency owners so hesitant to niche even when niching is hailed as the secret to agency success? Let’s be real—deciding to niche can feel daunting. Fear of losing clients, choosing the wrong niche, or limiting your creativity might be holding you back. In this episode of the Small But Mighty Agency podcast, I’m breaking down the top reasons agency owners resist niching (as shared by a network of agency owner friends, colleagues and clients) and how to overcome those fears to build a thriving, sustainable business.What You’ll Learn in This Episode:<ul><li>Why staying broad might feel safe but often holds your agency back</li><li>The most common objections agency owners have about niching—and how to reframe them into opportunities for growth</li><li>Real-life examples of how niching can amplify your opportunities, attract higher-value clients, and build long-term success</li><li>Tips for starting small, testing your niche, and transitioning existing clients without disrupting your business</li></ul> Whether you’re already exploring a niche, niche-curious, or hesitant to take the plunge, this episode will give you the clarity, focus, and actionable tips you need to move forward confidently.Show Links Join the <a href='https://agencytogether.com/mixer-event'>Agency Together Strategic Partnership Mixer</a> to connect with other niche-curious agency owners and grow together.Subscribe to the <a href='https://audreyjoykwan.com/newsletter'>Agency Together Newsletter</a> for insights on building referral-ready networks and driving growth through collaboration. Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast/ep116'>https://audreyjoykwan.com/podcast/ep116</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;Why are agency owners so hesitant to niche even when niching is hailed as the secret to agency success? &lt;/p&gt;&lt;p&gt;Let’s be real—deciding to niche can feel daunting. &lt;/p&gt;&lt;p&gt;Fear of losing clients, choosing the wrong niche, or limiting your creativity might be holding you back. &lt;/p&gt;&lt;p&gt;In this episode of the &lt;em&gt;Small But Mighty Agency&lt;/em&gt; podcast, I’m breaking down the top reasons agency owners resist niching (as shared by a network of agency owner friends, colleagues and clients) and how to overcome those fears to build a thriving, sustainable business.&lt;/p&gt;&lt;p&gt;What You’ll Learn in This Episode:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Why staying broad might feel safe but often holds your agency back&lt;/li&gt;&lt;li&gt;The most common objections agency owners have about niching—and how to reframe them into opportunities for growth&lt;/li&gt;&lt;li&gt;Real-life examples of how niching can amplify your opportunities, attract higher-value clients, and build long-term success&lt;/li&gt;&lt;li&gt;Tips for starting small, testing your niche, and transitioning existing clients without disrupting your business&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br/&gt;&lt;/p&gt;&lt;p&gt;Whether you’re already exploring a niche, niche-curious, or hesitant to take the plunge, this episode will give you the clarity, focus, and actionable tips you need to move forward confidently.&lt;/p&gt;&lt;p&gt;&lt;b&gt;Show Links&lt;br/&gt;&lt;br/&gt;&lt;/b&gt;Join the &lt;a href='https://agencytogether.com/mixer-event'&gt;&lt;em&gt;Agency Together Strategic Partnership Mixer&lt;/em&gt;&lt;/a&gt; to connect with other niche-curious agency owners and grow together.&lt;/p&gt;&lt;p&gt;Subscribe to the &lt;a href='https://audreyjoykwan.com/newsletter'&gt;&lt;em&gt;Agency Together Newsletter&lt;/em&gt;&lt;/a&gt; for insights on building referral-ready networks and driving growth through collaboration.&lt;br/&gt;&lt;br/&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.&lt;br/&gt;&lt;br/&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast/ep116'&gt;https://audreyjoykwan.com/podcast/ep116&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

Why are agency owners so hesitant to niche even when niching is hailed as the secret to agency success? Let’s be real—deciding to niche can feel daunting. Fear of losing clients, choosing the wrong niche, or limiting your creativity might be holding you back. In this episode of the Small But Mighty Agency podcast, I’m breaking down the top reasons agency owners resist niching (as shared by a network of agency owner friends, colleagues and clients) and how to overcome those fear...

Are You Hesitant to Niche? Let’s Talk About Why (and How to Overcome It)

How many of your network connections are sending you high-quality referrals? Take a moment to think about it.If your answer is &quot;not enough,&quot; you’re not alone. Many agency owners believe that growing the size of their network is the key to getting more referrals. But here’s the truth—it’s not about how many people you know; it’s about how well you know them and, just as importantly, how well they know you.Today, we’re breaking down a big misconception in the agency world: the belief that a bigger network equals better results. Spoiler alert—it doesn’t.What often gets overlooked is a huge opportunity: agency-to-agency referrals. But let’s address the common concern: Won’t we step on each other’s toes? If one agency gains a client, doesn’t another lose?Not at all. Collaboration, when done with the right intent, is far more powerful than competition.In this episode, I’m diving into:<ul><li>Why a large network isn’t the key to consistent, high-quality referrals.</li><li>How to build deeper, trust-filled connections with other niche agencies.</li><li>Actionable steps to create a referral-ready network that actually delivers results.</li></ul>Let’s rethink what it means to have a network that truly works for your agency!Show Links:Join the Agency Together Newsletter: <a href='https://audreyjoykwan.com/newsletter'>https://audreyjoykwan.com/newsletter</a>Explore Agency Together: <a href='https://audreyjoykwan.com/Agency-Together/'>https://audreyjoykwan.com/Agency-Together/</a>Connect with Audrey on LinkedIn: <a href='https://www.linkedin.com/in/kwanaudrey/'>https://www.linkedin.com/in/kwanaudrey/</a>Don’t forget the free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast/ep115'>https://audreyjoykwan.com/podcast/ep115</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;How many of your network connections are sending you high-quality referrals? Take a moment to think about it.&lt;/p&gt;&lt;p&gt;If your answer is &amp;quot;not enough,&amp;quot; you’re not alone. Many agency owners believe that growing the size of their network is the key to getting more referrals. But here’s the truth—it’s not about how many people you know; it’s about how well you know them and, just as importantly, how well they know you.&lt;/p&gt;&lt;p&gt;Today, we’re breaking down a big misconception in the agency world: the belief that a bigger network equals better results. Spoiler alert—it doesn’t.&lt;/p&gt;&lt;p&gt;What often gets overlooked is a huge opportunity: &lt;em&gt;agency-to-agency referrals.&lt;/em&gt; But let’s address the common concern: Won’t we step on each other’s toes? If one agency gains a client, doesn’t another lose?&lt;/p&gt;&lt;p&gt;Not at all. Collaboration, when done with the right intent, is far more powerful than competition.&lt;/p&gt;&lt;p&gt;In this episode, I’m diving into:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Why a large network isn’t the key to consistent, high-quality referrals.&lt;/li&gt;&lt;li&gt;How to build deeper, trust-filled connections with other niche agencies.&lt;/li&gt;&lt;li&gt;Actionable steps to create a referral-ready network that actually delivers results.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Let’s rethink what it means to have a network that truly works for your agency!&lt;/p&gt;&lt;p&gt;&lt;b&gt;Show Links:&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Join the &lt;em&gt;Agency Together&lt;/em&gt; Newsletter: &lt;a href='https://audreyjoykwan.com/newsletter'&gt;https://audreyjoykwan.com/newsletter&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Explore &lt;em&gt;Agency Together&lt;/em&gt;: &lt;a href='https://audreyjoykwan.com/Agency-Together/'&gt;https://audreyjoykwan.com/Agency-Together/&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Connect with Audrey on LinkedIn: &lt;a href='https://www.linkedin.com/in/kwanaudrey/'&gt;https://www.linkedin.com/in/kwanaudrey/&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Don’t forget the free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;br/&gt;&lt;br/&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast/ep115'&gt;https://audreyjoykwan.com/podcast/ep115&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

How many of your network connections are sending you high-quality referrals? Take a moment to think about it.If your answer is "not enough," you’re not alone. Many agency owners believe that growing the size of their network is the key to getting more referrals. But here’s the truth—it’s not about how many people you know; it’s about how well you know them and, just as importantly, how well they know you.Today, we’re breaking down a big misconception in the agency world: the belief that a big...

Is Your Agency Missing Out on Referral-Ready Relationships?

What’s the secret to building a high-caliber, close-knit team as your agency grows?Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-performing, purpose-driven vibe. We’ll cover:<ul><li>Three core principles that help keep a team connected, aligned, and motivated as you grow.</li><li>A unique &apos;growth committee&apos; model that connects employees with multiple leaders for mentorship, fostering shared purpose and top performance.</li><li>And how to empower your team to make impactful decisions without constant oversight.</li></ul>If you’re looking to build a dynamic, motivated team, this episode is full of practical tips to help you grow while staying true to your agency’s core values. Let’s dive in.&quot;Show LinksLinkedIn: <a href='https://www.linkedin.com/in/victorialeegray/'>Victoria Gray</a>Conversion Digital:<a href='https://conversiondigital.ca'> conversiondigital.ca</a>Access our network designed for agency owners to get more consistent referrals, connections and collaborations. <a href='https://www.audreyjoykwan.com/agencytogether'>Agency Together</a> can save you time and help you build a network that gets you the clients you want to work with. And don’t forget the free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast/ep114'>https://audreyjoykwan.com/podcast/ep114</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;What’s the secret to building a high-caliber, close-knit team as your agency grows?&lt;/p&gt;&lt;p&gt;Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.&lt;/p&gt;&lt;p&gt;In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.&lt;/p&gt;&lt;p&gt;I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-performing, purpose-driven vibe. &lt;/p&gt;&lt;p&gt;We’ll cover:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Three core principles that help keep a team connected, aligned, and motivated as you grow.&lt;/li&gt;&lt;li&gt;A unique &amp;apos;growth committee&amp;apos; model that connects employees with multiple leaders for mentorship, fostering shared purpose and top performance.&lt;/li&gt;&lt;li&gt;And how to empower your team to make impactful decisions without constant oversight.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;If you’re looking to build a dynamic, motivated team, this episode is full of practical tips to help you grow while staying true to your agency’s core values. Let’s dive in.&amp;quot;&lt;/p&gt;&lt;p&gt;Show Links&lt;/p&gt;&lt;p&gt;LinkedIn: &lt;a href='https://www.linkedin.com/in/victorialeegray/'&gt;Victoria Gray&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Conversion Digital:&lt;a href='https://conversiondigital.ca'&gt; conversiondigital.ca&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Access our network designed for agency owners to get more consistent referrals, connections and collaborations. &lt;a href='https://www.audreyjoykwan.com/agencytogether'&gt;Agency Together&lt;/a&gt; can save you time and help you build a network that gets you the clients you want to work with. &lt;/p&gt;&lt;p&gt;And don’t forget the free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast/ep114'&gt;https://audreyjoykwan.com/podcast/ep114&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

What’s the secret to building a high-caliber, close-knit team as your agency grows?Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-perf...

How to grow your agency without losing culture and connection

If you&apos;re wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you. Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance. And one concept that&apos;s been making waves in the agency space is the four-day workweek. While we&apos;ve touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for the four-day workweek. You’ll meet Teylor, who leads a thriving five-person agency that has fully embraced the four-day workweek for three years. So, even if having a shorter work week isn’t on your radar, this episode is jam-packed with ideas to help your business save time and have happier clients. Tune in to hear: <ul><li>The practical steps her agency took to transition from a traditional five-day work model to a four-day work week.</li><li>How they scrapped busywork, leveraged automation, and improved productivity without sacrificing client relationships.</li><li>The impact of the four-day work week on employee morale and client satisfaction and how it has strengthened relationships.</li><li>How Teylor and her team handle urgent client requests and busy seasons without compromising their four-day structure.</li><li>Why transparency with clients is key when implementing shorter work weeks—and what to communicate that leads to better client relationships </li></ul>Listen in as Teylor offers insights to building a work-life balanced agency without sacrificing productivity or client satisfaction.Show LinksBook Recommendation: <a href='https://www.amazon.ca/Shorter-Work-Better-Smarter-Heres/dp/1541730712'>Shorter: Work Better, Smarter, and Less</a>Tools Mentioned: Harvest, BasecampLinkedIn:<a href='https://www.linkedin.com/in/taylorschupelbein'> </a><a href='https://www.linkedin.com/in/teylor-schiefelbein/'>Teylor Schiefelbein</a>Email: Teylor@ArmadaDigitalCoAccess our network designed for agency owners to get more consistent referrals, connections and collaborations. <a href='https://www.audreyjoykwan.com/agencytogether'>Agency Together</a> can save you time and help you build a network that gets you the clients you want to work with. And don’t forget the free Agency Together Newsletter.Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. <a href='https://audreyjoykwan.com/newsletter'>Try the free newsletter</a>.Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. Get the full show notes and more information here: <a href='https://audreyjoykwan.com/podcast-ep109'>https://audreyjoykwan.com/podcast/ep113</a> Podcast Edits by Lindsay Curtis

<description>&lt;p&gt;If you&amp;apos;re wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you. &lt;/p&gt;&lt;p&gt;Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance. &lt;/p&gt;&lt;p&gt;And one concept that&amp;apos;s been making waves in the agency space is the four-day workweek. &lt;/p&gt;&lt;p&gt;While we&amp;apos;ve touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for the four-day workweek. &lt;/p&gt;&lt;p&gt;You’ll meet Teylor, who leads a thriving five-person agency that has fully embraced the four-day workweek for three years. &lt;/p&gt;&lt;p&gt;So, even if having a shorter work week isn’t on your radar, this episode is jam-packed with ideas to help your business save time and have happier clients. &lt;/p&gt;&lt;p&gt;Tune in to hear: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;The practical steps her agency took to transition from a traditional five-day work model to a four-day work week.&lt;/li&gt;&lt;li&gt;How they scrapped busywork, leveraged automation, and improved productivity without sacrificing client relationships.&lt;/li&gt;&lt;li&gt;The impact of the four-day work week on employee morale and client satisfaction and how it has strengthened relationships.&lt;/li&gt;&lt;li&gt;How Teylor and her team handle urgent client requests and busy seasons without compromising their four-day structure.&lt;/li&gt;&lt;li&gt;Why transparency with clients is key when implementing shorter work weeks—and what to communicate that leads to better client relationships &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;Listen in as Teylor offers insights to building a work-life balanced agency without sacrificing productivity or client satisfaction.&lt;/p&gt;&lt;p&gt;Show Links&lt;/p&gt;&lt;p&gt;Book Recommendation: &lt;a href='https://www.amazon.ca/Shorter-Work-Better-Smarter-Heres/dp/1541730712'&gt;&lt;em&gt;Shorter: Work Better, Smarter, and Less&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Tools Mentioned: Harvest, Basecamp&lt;/p&gt;&lt;p&gt;LinkedIn:&lt;a href='https://www.linkedin.com/in/taylorschupelbein'&gt; &lt;/a&gt;&lt;a href='https://www.linkedin.com/in/teylor-schiefelbein/'&gt;Teylor Schiefelbein&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Email: Teylor@ArmadaDigitalCo&lt;/p&gt;&lt;p&gt;Access our network designed for agency owners to get more consistent referrals, connections and collaborations. &lt;a href='https://www.audreyjoykwan.com/agencytogether'&gt;Agency Together&lt;/a&gt; can save you time and help you build a network that gets you the clients you want to work with. &lt;/p&gt;&lt;p&gt;And don’t forget the free Agency Together Newsletter.&lt;/p&gt;&lt;p&gt;Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. &lt;a href='https://audreyjoykwan.com/newsletter'&gt;Try the free newsletter&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. &lt;/p&gt;&lt;p&gt;Get the full show notes and more information here: &lt;a href='https://audreyjoykwan.com/podcast-ep109'&gt;https://audreyjoykwan.com/podcast/ep113&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;Podcast Edits by Lindsay Curtis&lt;/p&gt;&lt;p&gt;&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;</description>

If you're wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you. Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance. And one concept that's been making waves in the agency space is the four-day workweek. While we've touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for...

Building a Work-Life Balanced Agency Without Sacrificing Productivity or Client Satisfaction

If you want to grow an agency to seven figures and beyond without working more hours in your business, tune in.&nbsp; I know your time is valuable, so I keep it practical and help you work smarter, not harder, in every episode.&nbsp; I'm your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting, and consulting for 200-person agencies—because I've done it.&nbsp; My team and I have coached and consulted with over 150 agency owners and have been behind the scenes of multiple seven-figure agencies.&nbsp; All this to say, join us on the Small But Mighty Agency podcast to grow an agency with real-world experience and practical tips that help you to work less and earn more while leading with integrity.&nbsp; Let's go!&nbsp;

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