Motivation Insiders

IMA Summit 2026 has come and gone, but not without a whirlwind of trends, insights, and impactful conversations. The Motivation Insiders podcast was right in the centre of the action to capture some of that value, delving into the dynamic world of incentives, recognition, and engagement with the leaders who are helping drive it. In this special IMA Summit edition, we explore the latest trends and insights shaping the incentive industry, directly from the voices of the industry's insiders. Featured contributors: Pam Pelino, CRP, One10 (our host!) Nicole Glass, Gift Card Market Pablo Arredondo, Merit Pam Kressley & Lori Cassidy, Gift A Trip Don Doster, GoPivot Lincoln Smith, IP, Motivforce Cindy Mielke, CPIM, BHN | Tango

In this episode, travel experts Todd Tomlin and Pali Chhabra discuss the business value of creating memorable travel experiences, the evolving traveller expectations, and practical tips for incentive travel planning. Discover how personalised, culturally immersive trips can boost engagement and loyalty. Key topics: The value of travel in incentive programs Design principles for memorable trips Changing traveller expectations post-pandemic ROI vs. ROO in incentive travel Cultural immersion and exclusivity in travel experiences The social impact of group travel Personalisation and flexibility in travel planning Budgeting and planning tips for incentive trips

The podcast episode explores the complex nature of motivation in sales organisations, emphasising the interplay between intrinsic and extrinsic drivers. The conversation delves into the behavioural science behind motivation, the impact of rewards and recognition, and the importance of understanding and influencing specific behaviours aligned with corporate objectives. Takeaways Intrinsic vs. extrinsic drivers Behavioral science and motivation Designing effective incentive programs This episode is sponsored by One10.

This episode explores the evolving landscape of incentive marketing, focusing on digital transformation, program experience, security, and future trends. Featuring insights from Paul Flemr of Group O, it highlights how brands can adapt to new consumer expectations and technological advancements to stay competitive. Key topics: - Evolving incentive strategies for 2026 - Impact of digital transformation and AI on incentives - Importance of security and fraud prevention - Customer experience and friction points in programs

This episode of Motivation Insiders explores the data-driven revolution in incentives and recognition programs, emphasising the impact of data, analytics, and AI on program design. We sit down with Richelle Suver, Managing Director at One10, and Kimberly Huffman, CRP, Vice President of Talent, Learning and Culture, VCA Animal Hospitals, to discuss the value of data insights, metrics for evaluating recognition programs, misunderstood and misused metrics, data and analytics trends for program design, personalisation, and relevance of program information. You'll learn how to leverage AI and analytics for program effectiveness, program changes based on behavioural insights, and common data challenges and solutions. Key topics: - Data centralisation - Effective KPIs - How to communicate program changes - The evolution of benchmarking - Best practices in communication - Data and AI for HR decision-making