<p>This episode of Motivation Insiders explores the data-driven revolution in incentives and recognition programs, emphasising the impact of data, analytics, and AI on program design.<br><br>We sit down with Richelle Suver, Managing Director at One10, and Kimberly Huffman, CRP, Vice President of Talent, Learning and Culture, VCA Animal Hospitals, to discuss the value of data insights, metrics for evaluating recognition programs, misunderstood and misused metrics, data and analytics trends for program design, personalisation, and relevance of program information. You'll learn how to leverage AI and analytics for program effectiveness, program changes based on behavioural insights, and common data challenges and solutions.<br><br><b>Key topics</b>:<br>- Data centralisation<br>- Effective KPIs<br>- How to communicate program changes<br>- The evolution of benchmarking<br>- Best practices in communication<br>- Data and AI for HR decision-making</p>