In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Toby Martini, Senior Instructor at The Leaders Institute.Toby shares how he combined decades of improv performance with personal development to create facilitation and “improv for business” programs that help teams break down silos, improve communication, and prevent conflicts by understanding differing work styles. He explains the Leaders Institute’s balance of fun and practical learning to combat burnout and strengthen culture, argues that healthy competition can drive cooperation and performance, and says that despite AI and remote work shifts, soft skills and human connection will remain essential to effective teamwork.If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-032026-GK