<description>&lt;p&gt;This week I am chatting all things venues, from a different perspective. I'm interviewing General Manager of Mulberry House Richard Kidner about running a team and keeping the venue current and attractive to couples. Culture starts from the top - and it's clear that at Mulberry the team want to succeed. We also discover the role technology and automation has played in the Mulberry house sales process, and the time the team have got back as a result.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Time stamps:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;00:02 - Entrepreneurial Mindset and Business Autonomy&lt;/p&gt;&lt;p&gt;04:12 - The Role of a General Manager in Hospitality&lt;/p&gt;&lt;p&gt;14:03 - The Importance of Team Culture in Hospitality&lt;/p&gt;&lt;p&gt;19:27 - Marketing Review and Business Growth&lt;/p&gt;&lt;p&gt;27:53 - The Impact of Automation on Customer Experience&lt;/p&gt;&lt;p&gt;Mentioned in this episode:&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Wed Pros Live 2026&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Get your tickets to Wed Pros Live now and join me for a day you won't forget! Ireland: Monday 23rd March 2026 London: Wednesday 25th March 2026&lt;/p&gt;&lt;p&gt;&lt;a href="https://wedding-pros.captivate.fm/wedprosliveuk"&gt;Wed Pros Live UK&lt;/a&gt;&lt;/p&gt;</description>

Wedding Pros who are ready to grow - with Becca Pountney

Becca Pountney

Transforming Wedding Venues from the top down - with Richard Kidner

NOV 13, 202541 MIN
Wedding Pros who are ready to grow - with Becca Pountney

Transforming Wedding Venues from the top down - with Richard Kidner

NOV 13, 202541 MIN

Description

This week I am chatting all things venues, from a different perspective. I'm interviewing General Manager of Mulberry House Richard Kidner about running a team and keeping the venue current and attractive to couples. Culture starts from the top - and it's clear that at Mulberry the team want to succeed. We also discover the role technology and automation has played in the Mulberry house sales process, and the time the team have got back as a result.

Time stamps:

00:02 - Entrepreneurial Mindset and Business Autonomy

04:12 - The Role of a General Manager in Hospitality

14:03 - The Importance of Team Culture in Hospitality

19:27 - Marketing Review and Business Growth

27:53 - The Impact of Automation on Customer Experience

Mentioned in this episode:

Wed Pros Live 2026

Get your tickets to Wed Pros Live now and join me for a day you won't forget! Ireland: Monday 23rd March 2026 London: Wednesday 25th March 2026

Wed Pros Live UK