BUILDERS
BUILDERS

BUILDERS

Front Lines Media

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Welcome to BUILDERS — the show about how founders get new technology adopted. Each episode features a founder on the front lines of bringing new tech to market, sharing how they broke into their industry, earned early believers, built credibility, and unlocked real technology adoption. BUILDERS is part of a network of 20 industry-specific shows with a library of 1,200+ founder interviews conducted over the past three years. For the full network, visit FrontLines.io. Brought to you by: www.FrontLines.io/FounderLedGrowth — Founder-led Growth as a Service. Launch your own podcast that drives thought leadership, demand, and most importantly, revenue.

Recent Episodes

How OneCrew resisted horizontal expansion to dominate one vertical in construction software | Ari Bleemer
MAR 23, 2026
How OneCrew resisted horizontal expansion to dominate one vertical in construction software | Ari Bleemer
OneCrew is building end-to-end operational software for asphalt and concrete contractors—a segment caught between Procore's general contractor focus and ServiceTitan's field services model. After leaving Bain & Company and Google, Ari Bleemer and his co-founder Max identified that self-performing specialty contractors who handle everything from estimating to payment collection had no purpose-built platform. In this episode, Ari shares how they've spent four and a half years building trust in an industry skeptical of software promises, why they resisted the urge to expand horizontally across multiple construction trades, and what they learned about sustainable vertical SaaS growth.Topics Discussed:How the middle segment of construction—self-performing contractors who run the full project lifecycle—remains structurally underservedBuilding trust in a market burned by consultants promising custom software for $10,000 that never worksWhy every employee at OneCrew, regardless of function, goes through industry-specific onboarding to learn paving terminology and contractor workflowsThe strategic decision to delay expansion into adjacent verticals despite having configurable product architectureHow sustained market presence compounds credibility faster than any go-to-market tacticGTM Lessons For B2B Founders:Map the white space between dominant platforms: OneCrew identified that Procore owns general contractors coordinating multiple trades, while ServiceTitan and others own single-visit field services. The gap: specialty contractors executing complete projects—estimating, proposing, executing, and collecting payment. Ari describes it as "the entire middle of the industry where you have a lot of self perform contractors, specialty contractors, trade contractors, subcontractors...that are actually running a process from start to end." Map your market by understanding what established platforms actually serve versus claim to serve, then target the operational workflows that fall through the cracks.Use "niche" skepticism as market validation: When VCs, friends, and family question if your market is too narrow, you've likely found defensible positioning. Ari's test: "Have you been on a sidewalk today? Have you driven on a road today? Have you been in a parking lot today?" The paving industry powers daily infrastructure but gets zero attention from horizontal software players or large AI companies. Founders should seek markets where usage is ubiquitous but mindshare and software investment are minimal—that's where you build sustainable moats.Make product fluency a company-wide competency: OneCrew requires every hire—engineers, sales, operations—to learn paving industry terminology, contractor pain points, and workflow nuances during onboarding. This isn't just sales training; it's embedding industry context into product decisions, customer conversations, and roadmap prioritization. The payoff: "Contractors come up to us and say like, it feels like you guys actually get it, which there's no better compliment for us." In vertical SaaS, domain expertise distributed across the entire company drives faster iteration cycles and deeper customer trust than any single "industry expert" hire.//Sponsors:Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM
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19 MIN
AI vs. AI: why Quantro Security is building defense for the era of AI-native offense
MAR 18, 2026
AI vs. AI: why Quantro Security is building defense for the era of AI-native offense
Mehul spent over 20 years building cybersecurity products, including early time at Tenable where he watched the company scale from a scrappy startup to a billion-dollar platform. Now he's co-founding Quantro Security, which just came out of stealth with an AI agent platform built specifically for cyber defense. The core thesis: AI has reduced the cost of building attacks to near zero, and static rules-based defense tools weren't built for what's coming.Topics Discussed:How AI reduced the cost of exploit development and what that means for defendersWhy Quantro Security rejects CTEM, risk-based VM, and every existing categoryThe "user interface of record" positioning vs. the "system of record" frame most AI companies chaseThree competitive buckets: hyperscalers, siloed point tools, and internal build teamsWhy agents should be prompting humans, not the other way aroundThe vision for a small elite security team managing 50 to 100 purpose-built AI agentsKey Insights:AI-native offense requires AI-native defense. Mehul's core thesis isn't speculative — it's built on what he watched happen to his own craft. Writing vulnerability exploits once required deep skill and months of work. AI collapsed that barrier. "So now an attacker can essentially build a functional exploit with just a prompt." The implication for defenders is direct: the tools built for the old pace won't be sufficient for the new one.Rejecting every existing category. When Quantro came out of stealth, the obvious move was to slot into CTEM or risk-based vulnerability management. Mehul passed. "Are you a CTEM player? Are you a risk-based VM player? Are you VM player? Well, no, no, no, none of that." The existing categories imply replacing tools. Quantro's frame is different: become the connective layer on top of what customers already have.User interface of record, not system of record. Most AI companies pitch replacing core platforms. Quantro's pitch is the opposite: "We don't replace the tools. We just make their existing tools much more, much more effective." Enterprises aren't ripping out entrenched infrastructure. They want ROI from what they've already bought.The barbell competitive map. Mehul frames the landscape as a barbell: hyperscalers ("a mile wide, a millimeter deep") on one end, siloed point tools (deep in their own data, blind to organizational context) on the other. Quantro positions as the connective tissue between them.The 50% false positive tax. When Mehul talks to security prospects, the same reality surfaces: "Almost 50 % of the time is triaging false positives, reaching out to the people." Asset ownership is unclear. Handoffs break down. None of it moves the risk needle. The agents absorb that work.//Sponsors:Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Topics Discussed:GTM Lessons For B2B Founders:Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM
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19 MIN
The crawl-walk-run sequence DG Matrix uses to convert disbelieving enterprise buyers into nine-figure contracts | Haroon Inam
MAR 12, 2026
The crawl-walk-run sequence DG Matrix uses to convert disbelieving enterprise buyers into nine-figure contracts | Haroon Inam
Haroon Inam is the CEO of DG Matrix, which just closed a $60M raise backed by ABB and Mitsubishi Heavy Industries to scale behind-the-meter power architecture for AI data centers. In this episode, he breaks down how a pre-scale startup wins deals measured in hundreds of megawatts, why channel partners became a balance sheet solution rather than just a distribution play, and the exact sequence he uses to move a nine-figure enterprise deal from disbelief to signed contract.Topics Discussed:Pivoting from fleet electrification to AI data center infrastructure after an inbound call from a major GPU manufacturerWhy utilities cannot solve AI data center power density and what "behind the meter" actually means for operatorsGo-to-market structure: direct enterprise, EPC partnerships, and large conglomerate channel dealsThe anatomy of a $50M to few-hundred-million dollar infrastructure dealUsing objection documentation as a structured closing motionBankability and insurability as enterprise sales blockers — and the white-label strategy to solve themManaging 24/7 operations across shifts without burning the core teamKey GTM Insights:Objection documentation is a closing system, not a soft skill. Most enterprise sales teams treat objection handling as something that happens in the room. Haroon runs it as a structured process: capture every objection, leave without reacting, return with methodical solutions. The deal follows the solved objections. This is particularly relevant when selling unproven technology into risk-averse infrastructure buyers who need to justify the decision internally. "My way of closing deals, Brett, is very simple. I close deals by objection handling. So when you listen to the objections from the customers, just note them down, don't freak out and come back and methodically solve those things in a solid fashion. And if there's a need, you'll get the order."The most common enterprise objection isn't price — it's scale proof. When buyers see the product, the reaction is positive. The blocker is deployment history. Buyers want to know if a startup can reliably deliver at gigawatt scale when it has only deployed at megawatt scale. DG Matrix's answer is pedigree transfer: aerospace-grade power electronics for Boeing aircraft and military programs. When you lack field scale, you redirect to adjacent evidence of engineering rigor in equally high-stakes environments. "We might have deployed a couple of megawatts, but we're not there yet. So then the objection is how do we know you'll be able to scale? ...We have to show them the pedigree of our screening that we do in the supply chain."Channel partners solve a balance sheet problem, not just a reach problem. The original GTM thesis was standard: go direct for enterprise, use channel for SMB. What surfaced in practice was that large buyers will not place nine-figure orders with a startup whose balance sheet can't absorb them — regardless of product quality. ABB and Mitsubishi Heavy Industries are now investors, and the strategic value is that they can carry orders on their books while providing global deployment and service infrastructure. "A lot of large customers have large orders to give and we won't have a balance sheet that'll allow us to take an order like that, not in their eyes. So we then have to adjust where we find channel partners to carry the orders on their books."// Sponsors: Front Lines — Silicon Valley's leading Podcast Production Studio. We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. Mention you are a listener and get a 10% discount. www.FrontLines.io/Podcast-as-a-ServiceTopics DiscussedKey GTM Insights
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18 MIN
The ROI system Faro Health uses to convert enterprise pilots | Scott Chetham
MAR 12, 2026
The ROI system Faro Health uses to convert enterprise pilots | Scott Chetham
Clinical trial design hasn't materially changed in 25 years. Faro Health is fixing that — automating the manual labor behind protocol design for enterprise pharma and compressing ROI proof to a single quarter. Scott Chetham built what the industry refused to, and is now navigating the harder problem: scaling trust in a field where a single misstep touches billion-dollar pipelines.Topics Discussed:Why clinical trial design is still done in Microsoft Word — and what that costs the industryHow Faro compressed pilot-to-ROI proof from nearly a year to one quarterEmbedding change management as a core product function, not a services add-onSurviving a two-year market mistiming and the inflection that followedWhat it actually takes to scale enterprise trust when quality is non-negotiableNavigating a suddenly crowded market after years as the only playerBuilding leadership deliberately around your own gaps as a founderBalancing enterprise customer demand against focused product executionKey GTM Insights:Make ROI measurable before you can measure what you actually want. When Faro couldn't yet directly quantify what customers cared most about, they identified credible surrogates and sold to customers willing to treat those proxies as sufficient signal. This unlocked early enterprise revenue while the measurement infrastructure matured. As Scott put it: "The earlier sales were people who were more believers that if you could measure this surrogate for what we really want to do, that's a strong enough case to keep going." The lesson: don't wait for perfect measurement. Find a defensible proxy, be transparent about it, and find the buyers sophisticated enough to accept it.Compress time-to-ROI as a primary product investment. Faro spent years iterating specifically on the speed of value proof — getting it from nearly twelve months down to a single quarter. That compression is not a sales tactic. It's a structural product and process investment that compounds: shorter pilots close faster, expansions follow sooner, and the fundraising narrative tightens. Scott is explicit that this took years of disciplined iteration, not a single insight.Change management is not a services line — it's a retention mechanism. Faro's professional services team includes specialists — described as former consultants — whose job is not implementation but process redesign. They help customers map current workflows, define new ones, and report measurable value back to leadership. Without that function, even a product with clear ROI sits unused in entrenched organizations. Scott frames this as one of the most critical investments to their success.Mistiming the market is survivable if the thesis is structurally sound. Faro was approximately two years early for enterprise pharma readiness. Rather than pivoting toward an easier segment, they used that time to mature the platform to enterprise deployment standards. When the market inflected — Scott dates it to roughly 14 months before the recording — they were positioned to capture pull demand without advertising. The lesson is not "be early." It's that a structurally inevitable market shift can absorb a timing error if you survive long enough with discipline.Signing a contract is the start of the sale, not the end. Scott's chairman — described as one of the first CEOs of Upwork — tells the team the same thing after every closed deal: "Congratulations. Now the real sales work begins." In high-trust, high-stakes industries, retention is built on daily delivery. This isn't a platitude — it's an operational orientation that shapes how Faro allocates attention post-close.// Sponsors: Front Lines — Silicon Valley's leading Podcast Production Studio. We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. Mention you are a listener and get a 10% discount. www.FrontLines.io/Podcast-as-a-Service
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26 MIN