AI is transforming the home-services industry — fast. In this episode of The Growth-Minded Contractor Show, Ryan Groth sits down with Melisa Tokmak, CEO of NETIC AI, to explore how artificial intelligence is changing the way contractors generate revenue, manage leads, and serve customers.Melisa shares how NETIC became an AI revenue engine for enterprise and essential-service companies, helping them automate inbound and outbound communication, capture more leads, and deliver a better customer experience — all while keeping humans in the loop.Whether you're a roofer, HVAC pro, or service-based business owner, this conversation will help you understand where AI fits into your business and how to start leveraging it now.Timestamps:00:00 - Intro: AI is here to stay01:50 - Meet Melisa Tokmak and NETIC AI04:00 - What NETIC does for home-service companies06:30 - Automating inbound and outbound revenue09:20 - Nurturing and reactivating old leads12:00 - Why customer experience is everything16:00 - How AI and humans work together20:30 - The meaning behind "NETIC" and cybernetics26:00 - Real vs fake AI products — how to tell the difference33:00 - The importance of code integrity and on-shore engineering40:00 - Who NETIC serves and why43:00 - Final thoughts and where to learn morewww.netic.aiSubscribe for more great interviews and content.For Sales Training and Coaching to help you grow your business, visit sellonstg.com
In this episode of the Growth Minded Contractor Show, Ryan Groth sits down with McKay Daniels, CEO of the National Roofing Contractors Association (NRCA), for one of the most important conversations happening in the roofing industry today.McKay brings 25+ years of political and government experience and now leads the national advocacy efforts that impact every U.S. roofing contractor. In this episode, he breaks down the REAL issues shaping the future of roofing — from immigration enforcement and workforce shortages to insurance pressures, building codes, private equity, AI, and more.If you're a roofing contractor, sales leader, or owner who needs clarity on where the industry is headed, this is a must-watch.✅ What You’ll Learn in This EpisodeWhy immigration enforcement is about to increase dramatically — and what it means for your crewsHow ICE audits, paperwork violations, and jobsite enforcement may impact contractorsThe truth about America’s skilled labor shortage — and why roofing is at a breaking pointWhat’s happening with insurance deductibles, premiums, and state-level building code changesWhy financing is becoming essential in roofing salesThe NRCA’s role in fighting for contractors nationwideHow contractors must evolve to survive the coming shifts in the industryMcKay’s insight is grounded, practical, and essential for growth-minded contractors who want to stay ahead of the curve.✅ Chapters / Timestamps00:00 — Welcome to the Growth Minded Contractor Show01:28 — Meet NRCA CEO McKay Daniels03:10 — From politics to roofing: McKay’s journey04:45 — The “Roofing Party” mindset06:15 — The biggest issues contractors face today07:38 — Immigration, workforce shortages & ICE enforcement09:46 — What ICE raids & audits mean for contractors12:31 — Paper audits, I-9 issues & potential penalties17:30 — The real workforce crisis in America18:29 — The missing piece in the immigration conversation19:45 — How workforce shortages will impact inflation, repairs & storms21:21 — What a practical workforce bill could look like23:25 — Why visas are harder to obtain for roofing26:12 — Political realities & what change could look like27:55 — Insurance industry pressure & policy changes29:08 — What’s happening in Florida, Texas & the Southeast32:30 — The shift from insurance-driven sales to financing33:47 — Reinventing as contractors35:12 — Why McKay believes in the roofing industry38:05 — Final thoughts & a call to get involved with NRCA✅ Connect With NRCABecome a member, join the advocacy efforts, and stay informed on national issues impacting the roofing industry:👉 https://www.nrca.net
If you’re a growth-minded contractor looking to scale your business without wasting money on bad leads, this episode is for you. Ryan Groth sits down with Matt Tyner, Chief Marketing Officer at Bone Dry Roofing—a $200M+ regional powerhouse—to reveal the marketing and leadership moves that took their team to the next level.You’ll hear how Bone Dry:Boosted answer rates from 70% to 97%Cut lead response times to under 2 minutesMore than doubled booking rates through better follow-upUsed hyperlocal SEO to expand profitably into new marketsBuilt a trusted brand without gimmicky discountsIs using AI and automation to improve speed, service, and profitabilityMatt also shares why storytelling beats offers, how to market across multiple locations, and how culture drives marketing performance in the trades.Chapters:00:00 – Why marketing is mission-critical for contractors today03:20 – Matt’s background and lessons from HVAC, agency, and PE growth06:50 – The first 90 days as CMO: listen, learn, and diagnose bottlenecks09:45 – Boosting answer and booking rates through better systems12:40 – Website fixes and technical SEO that actually matter15:30 – Core marketing channels before adding new ones18:30 – How to win with hyperlocal SEO and market expansion21:30 – Creating engaging, funny, brand-building social content24:10 – Using AI for after-hours calls, storms, and lead triage30:10 – Brand-first email and community-driven marketing35:20 – In-house marketing vs. agencies: what drives real results40:00 – Manufacturer relationships vs. brand storytelling44:00 – Leadership and culture as the foundation of great marketingThis episode is packed with proven, real-world insights for roofing and home service leaders who want predictable, profitable growth.Subscribe to the Growth Minded Contractor Show for more episodes like this.Join STG's Skool Community: https://www.skool.com/sales-transform...
In this episode of the Growth Minded Contractor Show, Ryan Groth sits down with longtime industry leader Michael Gogan (formerly of CompanyCam, now with Alivo.ai) to talk about how AI agents are transforming the roofing and trades industries.Michael introduces Alivo’s four AI agents—Lily, Evan, Alex, and Jenna—and how they’re helping contractors answer calls, follow up on leads, close more deals, and boost online reviews automatically.They discuss:✅ Why most roofing companies miss up to one-third of inbound calls✅ How AI agents outperform call centers in speed, accuracy, and cost✅ How STG and Alivo are partnering to integrate sales training best practices directly into AI follow-up systems✅ Real case studies showing 2X increases in bookings using AI agents✅ What the future looks like when you combine AI automation + elite sales trainingIf you’re a growth-minded contractor, this episode is a must-watch.🎯 Get your onboarding fee waived:👉 https://alivo.ai/partner/stgFollow Ryan Groth and STG for more insights on AI, sales leadership, and performance in the trades. Get free access to STG's Academy:https://www.skool.com/sales-transform...#Roofing #SalesTraining #ArtificialIntelligence #STG #Contractors #GrowthMindset #ConstructionTech