<description>&lt;p&gt;&lt;em&gt;Tales from the Service Industry&lt;/em&gt; (Episode Recap &amp;amp; Catch-Up)** In this lively episode, the hosts reunite after an unplanned, year-long hiatus due to life events—including corrupted files, a new baby, and job changes. They open with a humorous discussion about wedding roles, elopements, and vacation plans, before diving into life updates and behind-the-scenes stories from the hospitality industry.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Key Highlights:&lt;/strong&gt; * &lt;strong&gt;Podcast Hiatus Explained:&lt;/strong&gt; The team apologizes for their sudden absence and reveals the last episode’s recording was lost due to technical issues. Life also “got in the way,” including a new baby (“Baby Bean”) for one of the hosts. &lt;/p&gt;&lt;p&gt;&lt;strong&gt;Life &amp;amp; Career Updates:&lt;/strong&gt; &lt;em&gt; One host moved within the same state, took a new role in hospitality safety management, and now oversees about 200 employees. &lt;/em&gt; Her new responsibilities include managing safety protocols, injury response, and firing staff—often for attendance issues or safety violations.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Workplace Stories:&lt;/strong&gt; &lt;em&gt; Memorable terminations: &lt;/em&gt; Teen employees caught kissing and grabbing each other on the job. &lt;em&gt; A staff member closed a door on a child’s arm and showed no empathy. &lt;/em&gt; Multiple terminations due to no-call/no-shows and attendance issues. * Dramatic incidents: Strokes, seizures, guest collisions on water attractions, and plenty of employee drama due to scheduling conflicts.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Return of the Cursive Complaint Lady:&lt;/strong&gt; &lt;em&gt; A recurring “character” from a previous episode—an elderly guest who writes illegible cursive—returned and filed another complaint, referencing a past interaction where the host allegedly said, “There’s the door.” &lt;/em&gt; The hosts react with amusement, noting how frequent it is for guests who swear they’ll "never return" to come back anyway.&lt;/p&gt;&lt;p&gt;And so much more...&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Tone &amp;amp; Takeaway:&lt;/strong&gt; The episode blends humor, absurd real-life moments, and candid workplace frustrations from the hospitality industry. It's a fun, informal catch-up filled with personal milestones, managerial challenges, and tales of wild guest behavior—perfect for fans who enjoy behind-the-scenes service industry drama.&lt;/p&gt;</description>

Tales from the Service Industry

Tales From The Service Industry

Gummy Grandma

OCT 22, 202545 MIN
Tales from the Service Industry

Gummy Grandma

OCT 22, 202545 MIN

Description

<p><em>Tales from the Service Industry</em> (Episode Recap &amp; Catch-Up)** In this lively episode, the hosts reunite after an unplanned, year-long hiatus due to life events—including corrupted files, a new baby, and job changes. They open with a humorous discussion about wedding roles, elopements, and vacation plans, before diving into life updates and behind-the-scenes stories from the hospitality industry.</p><p><strong>Key Highlights:</strong> * <strong>Podcast Hiatus Explained:</strong> The team apologizes for their sudden absence and reveals the last episode’s recording was lost due to technical issues. Life also “got in the way,” including a new baby (“Baby Bean”) for one of the hosts. </p><p><strong>Life &amp; Career Updates:</strong> <em> One host moved within the same state, took a new role in hospitality safety management, and now oversees about 200 employees. </em> Her new responsibilities include managing safety protocols, injury response, and firing staff—often for attendance issues or safety violations.</p><p><strong>Workplace Stories:</strong> <em> Memorable terminations: </em> Teen employees caught kissing and grabbing each other on the job. <em> A staff member closed a door on a child’s arm and showed no empathy. </em> Multiple terminations due to no-call/no-shows and attendance issues. * Dramatic incidents: Strokes, seizures, guest collisions on water attractions, and plenty of employee drama due to scheduling conflicts.</p><p><strong>Return of the Cursive Complaint Lady:</strong> <em> A recurring “character” from a previous episode—an elderly guest who writes illegible cursive—returned and filed another complaint, referencing a past interaction where the host allegedly said, “There’s the door.” </em> The hosts react with amusement, noting how frequent it is for guests who swear they’ll "never return" to come back anyway.</p><p>And so much more...</p><p><strong>Tone &amp; Takeaway:</strong> The episode blends humor, absurd real-life moments, and candid workplace frustrations from the hospitality industry. It's a fun, informal catch-up filled with personal milestones, managerial challenges, and tales of wild guest behavior—perfect for fans who enjoy behind-the-scenes service industry drama.</p>