Pharmacy Reconciliation 101: Managing Payments Effectively Featuring Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth®

NOV 14, 202430 MIN
The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

Pharmacy Reconciliation 101: Managing Payments Effectively Featuring Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth®

NOV 14, 202430 MIN

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Is your pharmacy getting paid what it’s supposed to be getting paid? Make reconciliation your superpower! 

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth® to discuss all things reconciliation, including:  

  • The importance of having a robust reconciliation process in the pharmacy industry. 
  • Common issues pharmacies face, such as delayed payments and administrative errors. 
  • The benefits of using reconciliation services and tools to streamline financial management. 
  • Tax implications of reconciliation 

Join the discussion with us! 

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Click here for the transcript

More about our guest:  

Vanessa’s pharmacy journey began in 2010, blending experience in retail, reconciliation, and sales. Starting as a cashier at Walgreens, Vanessa worked up to management before moving into pharmacy finance at EnlivenHealth®, supporting reconciliation customers directly. Vanessa transitioned to sales, helping pharmacies find the best solutions while strengthening their skills in customer relations and industry insight. Now, as a Supervisor in the Reconciliation Department, Vanessa continues to help customers manage their financial operations with our reconciliation product. 

Want to learn more about Vanessa and EnlivenHealth®? Click below to check them out!  

Vanessa Luu LinkedIn: https://www.linkedin.com/in/vanessa-luu-bb8844229/ 

EnlivenHealth® LinkedIn: https://www.linkedin.com/company/enlivenhealth/ 

EnlivenHealth® Website: https://enlivenhealth.co/ 

EnlivenHealth® Facebook: https://www.facebook.com/EnlivenHealthCo 

EnlivenHealth® Twitter (X): https://x.com/EnlivenHealthCo 

Stay connected with us on social media:  

Facebook 

Twitter 

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

Bonnie Bond – CPA LinkedIn 

Bonnie Bond – CPA Twitter 

More resources about this topic:  

Podcast – This is Why You Don’t Fill and Pray 

Webinar – Cents and Sensibility 

Podcast – Tax Reform Update: 2025 Changes to the Tax Cuts and Jobs Act 

Video – Optimize Your Pharmacy’s Third-Party Reconciliation 

Video – The Most Important Accounts Receivables in a Pharmacy