How Do You Diagnose Employee Performance Problems?
This episode touches on the theme of Developing Leaders. In this episode, we explore 3 common causes of employee performance issues: Skill Gap: The employee wants to perform but lacks the knowledge, capability, experience, or training to do so consistently.Will Gap: The employee has the capability but lacks the desire, commitment, or motivation to apply it. Build Gap: The problem isn't the employee. The system around them was poorly designed.Our prescription for this episode is to under...