Hiring for skill feels safe; hiring for will builds transformation.In this episode, we sit down with Malvika Jhangiani, Chief Human Resources Officer of FARO Technologies. With global HR leadership experience spanning multinational organizations across the US, India, and the Middle East, Malvika has led large-scale transformations inside complex, matrixed businesses.Malvika shares why her core hiring philosophy is “hire for will, not skill,” and how learning agility consistently outperforms credentials. We explore what global companies get wrong about inclusion, why transformation fails without stakeholder alignment, and how HR leaders must balance global consistency with local cultural nuance. She also breaks down how AI is becoming HR’s newest coworker — freeing up time for more strategic, creative work.Key Takeaways:00:00 Hire for will, not skill.06:02 HR is the intersection of people, process, and strategy.16:30 Transformation succeeds with the right stakeholders — not too many.18:38 Inclusion in global companies starts with listening.28:50 Interviews should be a dialogue, not an interrogation.30:55 The best sales hires have substance behind the sizzle.32:40 Transparency in hiring prevents costly mismatches.34:00 AI is HR’s new coworker — a productivity amplifier.40:30 Career growth often comes from detours, not direct paths.Resources Mentioned:Malvika Jhangianihttps://www.linkedin.com/in/malvika-jhangiani/FARO Technologieshttps://www.linkedin.com/company/faro-technologies/FARO Technologies | Websitehttps://www.faro.com/es-MX“1929 Inside the Greatest Crash in Wall Street History--and How It Shattered a Nation” by Andrew Ross Sorkin https://www.amazon.com/1929-Inside-Greatest-History-Shattered/dp/0593296966ChatGPT (OpenAI)https://chat.openai.comGoogle Gemini https://gemini.google.comMicrosoft Copilot https://copilot.microsoft.comWorkdayhttps://www.workday.comSkillsoft https://www.skillsoft.com Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.   To learn more about MSH, visit https://www.talentmsh.com.  #TalentAcquisition #HiringStrategy #AIinHR