<p>Every visionary founder needs a disciplined operator to translate &quot;big ideas&quot; into functional reality. </p><p>In this episode, host Dirkjan Hupkes sits down with Eliza Moore, EVP of Client Experience &amp; Operations at Prizeout, to deconstruct the unique mental models required to scale a startup from the ground up.</p><p>Eliza shares her journey from New York financial services to the fast-paced world of fintech, offering a rare look at the &quot;how&quot; behind successful execution. </p><p>We dive deep into the Data Chain Mental Model, a framework for better business decisions, and discuss why the most successful Women in Tech aren&#39;t just building products—they are building the systems that allow those products to thrive.</p><p><strong>What You’ll Learn</strong></p><ul><li>The Founder-Operator Dynamic: Why the &quot;Why&quot; and the &quot;How&quot; must work in perfect symbiosis.</li><li>The Data Chain: A 7-step mental model to move from raw data to impactful business decisions.</li><li>Scaling Smart: When to lean on &quot;generalists&quot; and when it’s time to bring in the &quot;specialists.&quot;</li><li>The Power of &#39;No&#39;: Why saying no is the most important skill for an operator during a growth phase.</li><li>Fintech &amp; Credit Unions: Why traditional financial institutions are becoming a surprising hub for innovation and female leadership.</li></ul><p><strong>Chapters</strong></p><p>00:00 Introduction</p><p>02:33 Eliza Moore&#39;s Journey to Prizeout</p><p>09:36 Understanding Prizeout&#39;s Unique Fintech Model</p><p>13:58 The Role of Credit Unions in Financial Services</p><p>20:34 The Operator vs. Founder Dynamic</p><p>26:40 Lessons from Mentorship and Leadership</p><p>35:03 The Importance of Operators in Business</p><p>43:08 Mental Models for Success in Funding</p><p>44:28 Closing Thoughts and Where to Connect</p><p><strong>Connect with Eliza Moore and Prizeout</strong></p><p>Eliza Moore on LinkedIn: <a href="https://www.linkedin.com/in/elizamoore/" target="_blank" rel="ugc noopener noreferrer">⁠https://www.linkedin.com/in/elizamoore/⁠</a></p><p>Prizeout website: <a href="https://www.prizeout.com/" target="_blank" rel="ugc noopener noreferrer">⁠⁠https://www.prizeout.com/⁠⁠</a></p><p>The Data Chain Framework: <a href="https://medium.com/data-science/12-mental-models-for-data-science-f2e2133d85ea">https://medium.com/data-science/12-mental-models-for-data-science-f2e2133d85ea</a></p><p><strong>About Women Disrupting Tech</strong></p><p>Hosted by Dirkjan Hupkes, this show features the female founders and tech leaders building the next generation of technology companies. We provide actionable strategies for female entrepreneurs, startup leaders, and advocates for diversity in STEM.</p><p><strong>Subscribe &amp; Review </strong></p><p>If you enjoyed this &quot;Operator’s Playbook,&quot; please leave a review on Apple Podcasts or Spotify. It helps us reach more women disrupting the tech landscape!</p>