In this episode, we're joined by Akash Singh, Head of Customer Success (APJ) at Software AG, about the importance of customer success in go-to-market (GTM) strategy. We discuss driving adoption, navigating compliance and user privacy, evaluating customer success team performance, and aligning CS with GTM culture.

CS School

Customer Success Collective

How customer success impacts GTM with Akash Singh

SEP 24, 202528 MIN
CS School

How customer success impacts GTM with Akash Singh

SEP 24, 202528 MIN

Description

Akash Singh joins us to discuss the importance of customer success in go-to-market (GTM) strategy.