<p>Welcome to Behind the Click, powered by the <a href="https://buff.ly/3srq0Lr">⁠E-commerce Berlin Expo.</a></p><p><br></p><p>Payments look simple on the surface - a checkout button, a confirmation screen, done. But behind the scenes, payments are one of the most underestimated growth levers in e-commerce.</p><p><br></p><p>In this episode, host Janine Vanessa Heinrich sits down with Charly De Backer, Head of Business Development at SysPay, to unpack what merchants often overlook when it comes to payment performance, and how the right setup can directly impact revenue, risk, and scalability.</p><p><br></p><p>From acceptance rates and smart routing to payment orchestration and multi-acquirer strategies, Charly explains why payments are no longer just infrastructure, but a strategic business advantage.</p><p><br></p><p>They explore why relying on a single acquirer can quietly limit growth, how payment performance is shaped by decisions merchants never see, and why human expertise still plays a critical role in an increasingly automated payments landscape.</p><p><br></p><p>🟠 Interested in being a guest on our podcast? Reach out to us at [email protected].</p><p><br></p><p>Follow for more: </p><p>■ <a href="https://www.youtube.com/@e-commerceberlinexpo">⁠YouTube⁠</a> </p><p>■ <a href="https://www.linkedin.com/company/e-commerce-berlin-expo/">⁠LinkedIn⁠</a> </p><p>■ <a href="https://www.instagram.com/ecommerce_berlin_expo/">⁠Instagram⁠</a> </p><p>■ <a href="https://www.facebook.com/ecommerceberlin">⁠Facebook⁠</a> </p><p>■ <a href="https://twitter.com/ecommerceberlin">⁠Twitter⁠</a></p>