The Pawcast - The Business Side of the Pet Industries

<p>In today’s episode, Dr. Molly &amp; Todd dive into what it really takes to lead through uncertainty without burning out. You’ll discover how to adapt without losing direction, communicate under pressure, and make smart, flexible decisions that keep your business grounded—no matter what challenges come your way. Get ready to regain your balance, refocus your mindset, and lead with clarity in the moments that matter most.</p>

<p>In this episode of <em>The Pawcast with Dr. Molly &amp; Todd Rowland</em>, we dive into the growing wave of negativity on social media and the importance of staying grounded as you seek advice, feedback, and education in the pet industry.</p><p>As we move into 2026, it’s time to take a step back and really evaluate <em>who</em> you’re learning from, <em>what</em> you’re applying, and <em>why</em> it aligns—or doesn’t—with your business goals. Dr. Molly and Todd share real-world insights on how to:</p><ul><li>Filter out online negativity and focus on constructive feedback.</li><li>Choose educators and mentors that truly fit the direction you want to grow.</li><li>Remain open to change and new ideas so your business can <em>thrive, not just survive</em>.</li></ul><p>Whether you’re just starting out or planning your next expansion, this episode will challenge you to think critically about where your education is coming from and how to surround yourself with the right voices to take your business to the next level.</p>

<p>In this candid episode, Dr. Molly and Todd Rowland share a real-life example of how a missed opportunity during the interview process cost them a great potential hire—and how it all came down to <em>the employer's</em> preparation, not the candidate’s performance.</p><p>From showing up late, overbooking, and not delivering the "Molly’s Experience" during the interview, they reflect on how even one disorganized interaction can send the wrong message and lose a top-tier candidate.</p><p>You’ll hear:</p><ul><li>Why being unprepared for interviews speaks volumes to potential hires</li><li>How to make sure your interview process reflects the culture you want to promote</li><li>The importance of asking open-ended questions—and actually listening to the answers</li><li>How to structure onboarding so new team members feel valued, aligned, and set up to succeed</li><li>Common missteps that make your business seem like somewhere <em>no one</em> wants to work</li></ul><p>Whether you're hiring your first employee or building a full team, this episode offers real-world insight into how to attract, connect with, and retain the right people by showing up as the kind of leader they'd want to work for.</p>

<p>In this episode, Dr. Molly and Todd dive into the hot topic of 50% commission in the grooming industry. They explore how to navigate conversations with both current and potential team members around commission rates, and offer strategies for illustrating actual take-home pay in context.</p><p>Key points include:</p><ul><li>Why 50% commission isn’t always sustainable for a growing business</li><li>How to offer fair compensation while maintaining profitability</li><li>The importance of communicating total benefits beyond base pay</li><li>Real-world examples of balanced pricing structures</li><li>Why profitability matters—not just for owners, but for team longevity, equipment quality, and the pets in your care</li></ul><p>If your business can’t sustain itself, it can’t serve anyone—not you, your clients, your team, or the animals that rely on you. Tune in for practical insights and honest discussion about building a strong, sustainable grooming business.</p>

<p>Welcome to Season 3 of The Pawcast with Dr. Molly &amp; Todd Rowland! In this episode we’re highlighting the power &amp; importance of metrics and data-driven decision-making in the pet care industry. No matter what pet industry space you are in, understanding your numbers is key to growth, efficiency, and customer satisfaction! </p><p><a target="_blank" rel="noopener noreferrer nofollow" href="mailto:[email protected]">[email protected]</a></p><p>615-995-8171</p>