<p>In this episode, Susanne sits down with Rafal Pielak, co-founder and CEO of Soteri Skin, and Lama Mansour, co-founder and CMO, to explore what’s really broken in the skincare industry and why so many products fail to deliver real results. </p><p>After struggling to treat his wife’s eczema during pregnancy, Rafal began digging into the science and uncovered a key driver that’s often overlooked: skin pH. What started as a personal experiment quickly turned into something much bigger, leading to the creation of Soteri Skin and a new approach focused on long-term skin health, not quick fixes.</p><p>What’s covered in this episode:</p><ul><li><p>Why the gap between prescription treatments and skincare leaves eczema sufferers stuck in the middle</p></li><li><p>How skin pH plays a critical role in eczema and overall skin health</p></li><li><p>What’s actually happening behind the scenes at large beauty companies</p></li><li><p>Why so much of skincare marketing relies on storytelling over substance</p></li><li><p>How Soteri Skin validated product-market fit through early testing on Reddit</p></li><li><p>What it takes to build a science-first brand without relying on buzzwords</p></li></ul><p>Tune in to hear how Rafal and Lama are challenging industry norms and building a skincare brand grounded in real science, real results, and a clear mission to solve a problem millions still struggle with! </p><p><strong>About Soteri Skin</strong></p><p>Soteri Skin is a science-driven skincare company founded by Harvard-trained biomedical chemist Dr. Rafal Pielak and incubated at Harvard Innovation Labs. Built to address real-world eczema challenges, the brand develops clinically validated, non-steroidal solutions for sensitive skin.</p><p>At the core is its patented pH/LOCK® technology, designed to restore the skin’s natural pH and support overall skin health. By helping maintain balance and resilience, Soteri Skin focuses on delivering long-term relief without relying on steroids.</p><p><strong>Get in Touch</strong></p><p>Visit Soteri Skin’s website: <a href="https://soteriskin.com/"><u>https://soteriskin.com/</u></a></p><p>Follow Soteri Skin on social media: </p><p>Facebook: <a href="https://www.facebook.com/SoteriSkincare/"><u>https://www.facebook.com/SoteriSkincare/</u></a></p><p>Instagram: <a href="https://www.instagram.com/soteriskin/"><u>https://www.instagram.com/soteriskin/</u></a></p><p>TikTok: <a href="https://www.tiktok.com/@soteri_skin"><u>https://www.tiktok.com/@soteri_skin</u></a></p><p>LinkedIn: <a href="https://www.linkedin.com/company/soteriskin/"><u>https://www.linkedin.com/company/soteriskin/</u></a></p><p>Interested in a clinical trial for your health or wellness brand? Shoot us an email at <a href="mailto:[email protected]"><u>[email protected]</u></a>; we would love to learn more about your company! </p><p>To learn more about Citruslabs, visit us at <a href="http://citruslabs.com"><u>citruslabs.com</u></a><br>You can also send us your feedback and questions. Email us at <a href="mailto:[email protected]"><u>[email protected]</u></a></p>