The Community Exchange Podcast by OpenWeb

On this episode of The Community Exchange Podcast, we welcome Karen Oh, Chief of Staff and Head of Strategic Partnerships & Initiatives at Ziff Davis, to discuss:• Building a career across Goldman Sachs, Deloitte, and Meta before landing in media• The story behind one of media's rarest roles: Chief of Staff at a major digital publisher• The real reasons publisher traffic is declining beyond Google Zero• The growing pressure on publishers to diversify beyond a single traffic channel• How Ziff Davis thinks about blocking AI bots, and when that strategy backfires• AI scraping as a business model threat, not just a content problem• The enduring value of authoritative brands in a world of AI-generated answers• The duality every publisher is living: fighting AI scraping while using AI every day• The case for one-on-one aha moments as the key to internal AI adoptionAnd more.New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed. 

On this episode of The Community Exchange Podcast, we welcome Vineet Khosla, Chief Technology Officer at The Washington Post, to discuss:— Building Siri, Uber Maps, and now the Washington Post’s AI strategy— How AI is reshaping news creation, distribution, and consumption— Why journalism remains essential in a world of AI-generated answers— The growing importance of first-party audience, trust, and community— Reimagining comments, conversations, and source transparency in news— How AI can make engineers, journalists, and product teams more effective— Why publishers need to move faster on product, personalization, and habit formation— The case for protecting journalism as both a public good and a real businessAnd more.New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.

On this episode of The Community Exchange Podcast, we welcome Matt Sanchez, Chief Operating Officer at Yahoo, to discuss:From startup founder to product and operations leaderWhy media companies need stronger product thinkingRebuilding digital products around utility and daily habitsHow AI is changing product speed and consumer expectationsWhy attribution and trust matter in the next wave of searchThe growing importance of community and social proofWhy durable media brands need more than trafficWhat survival looks like in a Google Zero worldAnd more.New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.

On this episode of The Community Exchange Podcast, we welcome Caroline Harris, SVP of Content Monetization at USA Today.In our discussion, MSG and Caroline discuss:Early career shaping streaming distribution and pricing models at the BBCFront-row seat to the shift from cable to streaming and platform ecosystemsBuilding partner success strategies across major media platforms and appsLeading USA Today’s expansion into off-platform distribution and new revenue streamsStructuring high-impact partnerships with Amazon, Meta, Microsoft, and emerging AI platformsApplying lessons from streaming to AI licensing, pricing, and marketplace strategyThe critical role of local journalism, trust, and fact-based reporting in an AI-driven worldAnd more.

On this episode of The Community Exchange Podcast, we welcome Sara Beykpour, Co-Founder and CEO of Particle News.In our discussion, MSG and Sara discuss:— Her 12-year journey at Twitter across Android, Vine, and Periscope— Building during Twitter’s “lightning in a bottle” era of real-time media— Founding Particle and rethinking how news should be consumed in the AI era— Designing a neutral, aggregated news experience with built-in bias transparency— The shift from infinite feeds to structured, fact-based information products— How AI is collapsing product development timelines from months to hours— What AI agents mean for publishing, product velocity, and competitive advantage— Why knowledge work is being redefined as engineers and operators become exponentially more productive