<p>On this episode of The Community Exchange Podcast, we welcome Nina Gould, Chief Innovation Officer at Forbes.</p><p>In our discussion, MSG and Nina discuss:</p><ul><li>Nina’s career journey from designer and coder at <a href="http://forbes.com/" target="_blank" rel="noopener noreferrer">Forbes.com</a> to Chief Product Officer and now Chief Innovation Officer</li><li>The shift from print to digital and how legacy publishers adapted business models and workflows</li><li>Product’s unique role sitting between editorial, business, and technology inside media companies</li><li>Why innovation in publishing must go beyond “cool tech” and focus on solving real business and audience problems</li><li>How AI, GenAI, and “Google Zero” are reshaping audience expectations, traffic, and discovery</li><li>The rising importance of personalization, community, and user experience in digital publishing</li><li>Which engagement metrics matter most for measuring content success in today’s environment</li><li>The need to reinvent advertising models for a post-scale era, focusing on engagement and value</li></ul><p>And more.</p><p>New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.</p>