<p>Why do good carers leave… even when you’re paying them fairly?<br>Why doesn’t “more money” fix morale, retention, or engagement?</p><p>In this episode of the <strong>Walking with Walfinch podcast</strong>, we’re joined by <strong>Shilpi</strong>, Walfinch <strong>franchisee for Harrow and Brent</strong>, to unpack the real reasons staff don’t feel valued — and why pay is rarely the root problem.</p><p>Shilpi shares honest, frontline insight from running a successful home care franchise, covering:</p><ul><li><p>Why staff recognition matters more than pay rises</p></li><li><p>The biggest mistakes care businesses make when trying to “motivate” teams</p></li><li><p>How leadership, communication, and trust impact retention</p></li><li><p>What carers <em>actually</em> want from their employer</p></li><li><p>Practical ways franchise owners and care managers can make staff feel valued — without throwing money at the problem</p></li></ul><p>If you’re a <strong>care business owner</strong>, <strong>registered manager</strong>, <strong>care coordinator</strong>, or anyone struggling with <strong>staff retention in social care</strong>, this episode is essential listening.</p><p>At Walfinch, we believe care is about people — not just processes. This conversation cuts through the noise and gets to the truth.</p><p></p>