<p>In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Kelly Woodfin from Ricoh Europe and Rowan Jeffreys-Hoar from Ricoh UK to discuss how Ricoh is driving growth through its newly launched Unity Channel Partner Program. As the podcast celebrates its five-year anniversary, the conversation explores the strategy behind the Unity program, its rollout across multiple EMEA countries, and how Ricoh is strengthening its partner ecosystem through enhanced go-to-market alignment, commercial support, and value-added services. Kelly and Rowan share insights into how the programme is designed to simplify engagement, accelerate partner growth, and enable a shift toward services-led opportunities, helping partners adapt to evolving customer demands and a rapidly changing print and digital workplace landscape.</p><br /><p>🌐 Learn more about Ricoh at: https://www.ricoh.co.uk/</p><p>🌐 Learn more about Quocirca at https://quocirca.com/</p><p>🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/</p><p>🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca</p><br /><p>Timestamps:</p><br /><p>00:00 - Intro</p><p>00:43 - Kelly's career history and role at Ricoh</p><p>01:53 - Rowan's career history and role at Ricoh</p><p>03:01 - Intro to Ricoh Unity</p><p>06:03 - How client feedback shaped Ricoh Unity</p><p>08:14 - Why Ricoh Unity was developed</p><p>11:24 - Ricoh's shift from hardware to digital workplace services</p><p>13:01 - Why Ricoh Unity was launched now. </p><p>15:45 - Where is Ricoh Unity available?</p><p>19:13 - What does Ricoh Unity offer partners that they didn't have before?</p><p>22:39 - Partner feedback</p><p>26:11 - The future of Ricoh Unity</p><p>27:51 - The importance of data</p><p>30:52 - Success metrics for Ricoh Unity</p><p>34:57 - Three key takeaways</p><p>38:23 - Closing</p><p> Hosted on Acast. See <a target="_blank" rel="ugc noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for more information.</p>

In the Spotlight - The Smart Connected Workplace Podcast with Quocirca

Quocirca

EMEA launch of Unity and the local OpCo perspective with Kelly Woodfin and Rowan Jeffreys-Hoar from Ricoh UK

MAR 31, 202638 MIN
In the Spotlight - The Smart Connected Workplace Podcast with Quocirca

EMEA launch of Unity and the local OpCo perspective with Kelly Woodfin and Rowan Jeffreys-Hoar from Ricoh UK

MAR 31, 202638 MIN

Description

<p>In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Kelly Woodfin from Ricoh Europe and Rowan Jeffreys-Hoar from Ricoh UK to discuss how Ricoh is driving growth through its newly launched Unity Channel Partner Program. As the podcast celebrates its five-year anniversary, the conversation explores the strategy behind the Unity program, its rollout across multiple EMEA countries, and how Ricoh is strengthening its partner ecosystem through enhanced go-to-market alignment, commercial support, and value-added services. Kelly and Rowan share insights into how the programme is designed to simplify engagement, accelerate partner growth, and enable a shift toward services-led opportunities, helping partners adapt to evolving customer demands and a rapidly changing print and digital workplace landscape.</p><br /><p>🌐 Learn more about Ricoh at: https://www.ricoh.co.uk/</p><p>🌐 Learn more about Quocirca at https://quocirca.com/</p><p>🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/</p><p>🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca</p><br /><p>Timestamps:</p><br /><p>00:00 - Intro</p><p>00:43 - Kelly's career history and role at Ricoh</p><p>01:53 - Rowan's career history and role at Ricoh</p><p>03:01 - Intro to Ricoh Unity</p><p>06:03 - How client feedback shaped Ricoh Unity</p><p>08:14 - Why Ricoh Unity was developed</p><p>11:24 - Ricoh's shift from hardware to digital workplace services</p><p>13:01 - Why Ricoh Unity was launched now. </p><p>15:45 - Where is Ricoh Unity available?</p><p>19:13 - What does Ricoh Unity offer partners that they didn't have before?</p><p>22:39 - Partner feedback</p><p>26:11 - The future of Ricoh Unity</p><p>27:51 - The importance of data</p><p>30:52 - Success metrics for Ricoh Unity</p><p>34:57 - Three key takeaways</p><p>38:23 - Closing</p><p> Hosted on Acast. See <a target="_blank" rel="ugc noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for more information.</p>