How AI Helped Us Better Assess Our Hospital Culture
JAN 26, 202634 MIN
How AI Helped Us Better Assess Our Hospital Culture
JAN 26, 202634 MIN
Description
<p>In this episode of <em>Choose People Love Pets</em>, Brianna and Phoebe walk through exactly how they used AI-powered culture surveys to assess their hospital culture, identify blind spots, and—most importantly—turn anonymous feedback into real, trust-building change. </p><p>Rather than treating culture as a “gut feeling,” they share a practical, repeatable framework for measuring psychological safety, communication, leadership trust, and belonging—without overwhelming leaders or putting teams on the defensive. </p><p>This episode is a behind-the-scenes case study of what worked, what surprised them, and how intentional follow-through transformed feedback into action. </p><p>What we cover: </p><ul><li><p>Why anonymous culture surveys matter (and when they’re most effective) </p></li><li><p>How AI helped identify trends without leaders spiraling emotionally </p></li><li><p>The key culture pillars they measured: <br>psychological safety, communication, leadership trust, belonging, and growth </p></li><li><p>How to structure survey questions that lead to honest, useful feedback </p></li><li><p>Turning survey data into clear priorities using AI </p></li><li><p>Why breakout discussions matter more than “solving the problem” </p></li><li><p>How small wins (like onboarding fixes and workflow clarity) build trust </p></li><li><p>What “corporate feel” actually meant to the team—and how leadership responded </p></li><li><p>Why follow-up surveys are the most important step in culture work </p></li><li><p>How consistency (not perfection) builds long-term trust with your team </p></li></ul><p>Key takeaway: </p><p>Listening is only half the work. Culture improves when teams see their feedback taken seriously, reflected back, and acted on—over time. </p><p>Resources mentioned: </p><ul><li><p>Culture survey template <a href="https://docs.google.com/forms/d/1ndXpVfv35AC1nteM4I-uO-Kr1v-bjYJJcreV_5fZD9M/template/preview" target="_blank" rel="noreferrer noopener">https://docs.google.com/forms/d/1ndXpVfv35AC1nteM4I-uO-Kr1v-bjYJJcreV_5fZD9M/template/preview</a> </p></li><li><p>Follow-up culture check survey <a href="https://docs.google.com/forms/d/1J_GoByxJ8Q5-jmixov72hnNnSinysMnf8wuZkULmkSg/template/preview" target="_blank" rel="noreferrer noopener">https://docs.google.com/forms/d/1J_GoByxJ8Q5-jmixov72hnNnSinysMnf8wuZkULmkSg/template/preview</a> </p></li></ul><p>Reflection question for leaders: </p><p>If your team gave you honest feedback tomorrow, what would you do with it? </p><p>If you enjoyed this episode or have questions about implementing culture surveys in your hospital, send us your feedback—we’re listening. </p><p><br></p><p>Follow for more: </p><p>FB: <a href="https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d" target="_blank" rel="noreferrer noopener">https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d</a> </p><p>IG: <a href="https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr" target="_blank" rel="noreferrer noopener">https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr</a> </p><p>LI: <a href="https://www.linkedin.com/company/choose-people-love-pets/" target="_blank" rel="noreferrer noopener">https://www.linkedin.com/company/choose-people-love-pets/</a> </p>