Marketing Room 101
Marketing Room 101

Marketing Room 101

Ben Norman

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Episodes

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For every solid theory in marketing, there's somebody saying Gen-Z don't use shops. For every effective ad, there's a Cannes winner. And for every flash of real genius, there's a LinkedIn post from a growth hacking guru.As host, and self-appointed guardian, of Marketing Room 101, Ben Norman welcomes marketers from across the industry into a safe space to vent their frustration and confront their demons, with the chance to eliminate them forever.

Recent Episodes

The big debate with Elena Jasper: Marketing Architects CMO and podcaster on the Brand vs Performance debate, and the power of TV
MAR 22, 2026
The big debate with Elena Jasper: Marketing Architects CMO and podcaster on the Brand vs Performance debate, and the power of TV
<p>In this episode, host <a target="_blank" rel="noopener noreferrer nofollow" class="e-10100-text-link e-10100-overflow-wrap-anywhere encore-internal-color-text-announcement e-10100-text-link--use-focus sc-hCqAmr dqIGgU" href="https://www.linkedin.com/in/normanbenjamin/">⁠Ben Norman⁠</a> is joined by <a target="_blank" rel="noopener noreferrer nofollow" class="e-10100-text-link e-10100-overflow-wrap-anywhere encore-internal-color-text-announcement e-10100-text-link--use-focus sc-hCqAmr dqIGgU" href="https://www.marketingarchitects.com/">⁠Marketing Architects⁠</a> Chief Marketing Officer, host of <a target="_blank" rel="noopener noreferrer nofollow" class="e-10100-text-link e-10100-overflow-wrap-anywhere encore-internal-color-text-announcement e-10100-text-link--use-focus sc-hCqAmr dqIGgU" href="https://www.marketingarchitects.com/Podcast/TheMarketingArchitects">⁠The Marketing Architects Podcast⁠</a>, Triathlete, former Junior Olympics competitor, and all-round marketing effectiveness fiend, <a target="_blank" rel="noopener noreferrer nofollow" class="e-10100-text-link e-10100-overflow-wrap-anywhere encore-internal-color-text-announcement e-10100-text-link--use-focus sc-hCqAmr dqIGgU" href="https://www.linkedin.com/in/elenajasper/">⁠Elena Jasper⁠</a>.</p><p>Elena is best known for championing TV’s role in the modern media mix, whilst challenging outdated and inaccurate thinking that overlooks the potential power of TV for brands today.</p><p>Elena and Ben discuss advertising’s obsession with short term results, why TV can do both the long and the short, and why we need to stop putting channels in boxes.</p><p>Elena then busts some common marketing myths before deciding to banish the Performance vs Brand debate, whilst explaining why B2B and B2C aren’t really that different after all, why Brand might have a brand problem, and why we shouldn’t be so afraid of AI.</p><p>Before leaving, Elena makes the case to bring back the belief in reach and having a little more fun, then Ben remembers some bad boots on a Swiss mountain, and Elena recalls a big Olympic moment.</p>
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39 MIN
Steve Harrison’s punch up: Adland’s Progressive Gaze author on kicking politics out of advertising and why DE+I has its demons
FEB 27, 2026
Steve Harrison’s punch up: Adland’s Progressive Gaze author on kicking politics out of advertising and why DE+I has its demons
<p>In this episode, host Ben Norman is joined by Steve Harrison, the 18x Cannes Lions-winning copywriter, creative director, and author, described by <em>Campaign</em> as ‘the greatest direct marketing creative of his generation’.</p><p>In recent years, Steve has become known for more than just his award-winning creative work. He has also challenged the creative industry’s abandonment of its commercial responsibility to clients, arguing that “the industry has drifted from commercial selling to social activism, at the expense of economic relevance.”</p><p>Ben and Steve discuss his latest book, <a target="_blank" rel="noopener noreferrer nofollow" class="e-91090-text-link e-91090-baseline e-91090-overflow-wrap-anywhere encore-internal-color-text-announcement e-91090-text-link--use-focus sc-eHEAEp edafIM" href="https://www.amazon.co.uk/Adlands-Progressive-Gaze-Advertising-People/dp/0957151543">⁠<em>Adland’s Progressive Gaze: How UK Advertising Lost Sight of the People and Things That Matter Most</em>⁠</a>, and how the demise of purpose has led to the rise of the Progressive Gaze.</p><p>Steve then makes the case for banishing the politicisation of the advertising industry and explains why the obsession with diversity and inclusion might be making the industry less diverse and inclusive, as well as why so many people are afraid to challenge the Progressive Gaze.</p><p>Ben and Steve also discuss the challenges facing the working class in marketing, why Steve still feels impostor syndrome after five decades in the industry, and what he wouldn't do with £3,000.</p>
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41 MIN
Ian Whittaker’s war is overquantification: Industry analyst & adviser on seeing the bigger picture
FEB 2, 2026
Ian Whittaker’s war is overquantification: Industry analyst & adviser on seeing the bigger picture
<p>In this episode, host Ben Norman is joined by analyst and adviser to the media, technology and creative industries, <a target="_blank" rel="noopener noreferrer nofollow" href="https://ianwhittakermedia.com/about/">Ian Whittaker,</a> who, having gained over 20 years’ experience in the world of finance as an Equity Research analyst (including winning CityAM’s Analyst of the Year… twice), now brings a unique perspective to business in the marketing world through his consultancy Liberty Sky Advisors, and his subscription briefing for senior leaders, <a target="_blank" rel="noopener noreferrer nofollow" href="https://ianwhittakermedia.com/thebiggerpicture/">The Bigger Picture.</a></p><p>Ben and Ian discuss the importance of marketers stepping back from spreadsheets and dashboards to see the wood for the trees, how to speak the language of the boardroom, and why we need to be more concrete in quantifying results.</p><p>In a complicated landscape, Ben doesn’t ask Ian to predict what will change for marketers throughout 2025 and beyond, but instead asks what isn’t likely to change. Spoiler alert: He believes people, and agencies, still have a place in the world of AI.</p><p>Ian explains why agencies need to refocus on their core competencies and fight on their own battlefield, instead of trying to fight the tech giants on their turf, and then chooses to banish ‘overquantification in marketing’ before returning ‘understanding a client’s business’ to the industry.</p><p>Ian also explains what the Vietnam War can teach us about misguided metrics, what we can learn from Sun Tzu about the Tech vs Creative battle, and why future war historians might look back at the present day with interest.</p>
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39 MIN