Fast Lanes and Price Checks: Navigating Self-Checkout
MAR 6, 20259 MIN
Fast Lanes and Price Checks: Navigating Self-Checkout
MAR 6, 20259 MIN
Description
<p><strong>S1:E4 Speed, Convenience, and Choices: Self-Checkout Perspectives</strong><br /><strong> </strong><br />In this episode of <em>Retail Razor: Data Blades</em>, hosts Ricardo Belmar and Casey Golden are joined by <a href="https://www.linkedin.com/in/georgina-nelson-11ab0631/" target="_blank">Georgina Nelson</a>, CEO of <a href="https://trurating.com/" target="_blank">TruRating</a>, to explore consumer sentiments on self-checkout systems. TruRating, known for gathering real-time shopper feedback, reveals that speed and convenience are top priorities for 65% of shoppers using self-checkout. Together, the team examines how retailers can enhance this final stage of the shopping experience and the potential for in-store experimentation to improve customer satisfaction. The team also touches on the future of self-checkout, including the possibility of ads with retail media and the importance of customer feedback.<br /> <br /><p><strong>Subscribe to our Newsletter</strong>: <a href="https://retailrazor.substack.com" target="_blank">https://retailrazor.substack.com</a><br /><strong>Subscribe to our YouTube channel:</strong> <a href="https://bit.ly/RRShowYouTube" target="_blank">https://bit.ly/RRShowYouTube</a></p><br /><p>(00:00) Show Intro</p><p>(01:12) Georgina Nelson - Consumer Sentiment Towards Self-Checkout</p><p>(08:01) Show Close</p><br /><strong>Meet your hosts,</strong> helping you cut through the clutter in retail & retail tech:<br /><br /><p><a href="https://bit.ly/LIRBelmar" target="_blank"><em>Ricardo Belmar</em></a> is an <a href="https://nrfbigshow.nrf.com/retail-voices" target="_blank">NRF Top Retail Voices for 2025</a> and a <a href="https://rethink.industries/top-retail-experts-2024/#%23top" target="_blank">RETHINK Retail Top Retail Expert</a> from 2021 – 2025. <a href="https://www.thinkers360.com/tl/profiles/view/3427" target="_blank">Thinkers 360</a>has named him a Top 10 Retail Thought Leader, Top 50 Management Thought Leader, Top 100 Digital Transformation Thought Leader, and a Top Digital Voice for 2024. He is an advisory council member at <a href="https://business.gmu.edu/retail/" target="_blank">George Mason University’s Center for Retail Transformation</a>, and is the director partner marketing for retail & consumer goods at Microsoft.</p><br /><p><a href="https://bit.ly/LICasey" target="_blank"><em>Casey Golden</em></a>, is the CEO of <a href="https://www.luxlock.com/" target="_blank">Luxlock</a>, a <a href="https://rethink.industries/top-retail-experts-2024/#%23top" target="_blank">RETHINK Retail Top Retail Expert</a> from 2023 - 2025, and <a href="https://www.retailcloudalliance.com/our-community" target="_blank">Retail Cloud Alliance</a> advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!</p><br /><p>Includes music provided by imunobeats.com, featuring <em>Tech Lore </em>from the album <em>Beat Hype</em>, written by Heston Mimms, published by Imuno.</p></p>