<description>&lt;p&gt;Is AI really the future of customer experience? In this episode, &lt;a href="https://www.linkedin.com/in/ryanserpan/" target="_blank" rel="noopener noreferer"&gt;Ryan Serpan&lt;/a&gt; dives deep into how AiCX (AI-Driven Customer Experience) is reshaping the way brands interact with customers. Learn how to blend human empathy with machine intelligence to create better engagement and loyalty outcomes.&lt;/p&gt;&lt;p&gt;What you&amp;#39;ll learn:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;The evolving role of AI in CX strategy&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Common pitfalls when adopting AiCX&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;How predictive AI is shaping future customer journeys&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;#AiCX #CustomerExperience #ArtificialIntelligence&lt;/p&gt;&lt;p&gt;&lt;/p&gt;
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Is AI really the future of customer experience? In this episode, <a href="https://www.linkedin.com/in/ryanserpan/" target="_blank" rel="noopener noreferer">Ryan Serpan</a> dives deep into how AiCX (AI-Driven Customer Experience) is reshaping the way brands interact with customers. Learn how to blend human empathy with machine intelligence to create better engagement and loyalty outcomes.What you&#39;ll learn:<ul><li>The evolving role of AI in CX strategy</li><li>Common pitfalls when adopting AiCX</li><li>How predictive AI is shaping future customer journeys</li></ul>#AiCX #CustomerExperience #ArtificialIntelligence

Facing Disruption - Accelerating Innovation, Growth, and Resilience

How predictive AI is shaping future customer journeys

How predictive AI is shaping future customer journeys

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