Scaling smart: highlights from Tom James at Bill’s
DEC 4, 202512 MIN
Scaling smart: highlights from Tom James at Bill’s
DEC 4, 202512 MIN
Description
<p>Missed the full conversation? Here’s your shortcut.</p>
<p>In this episode’s highlights, Bill’s MD Tom James breaks down what it really takes to lead change in hospitality - from repositioning a legacy brand to launching delivery with precision.</p>
<p><b>You’ll hear:</b></p>
<p>>> Why brand clarity matters more than ever</p>
<p>>> How Bill’s doubled down on breakfast, brunch and Gen Z appeal</p>
<p>>> The role of systems in enabling fast, frictionless change</p>
<p>>> What 66,000 pancakes tell us about product-market fit</p>
<p>>> Why investing in people is the smartest move you can make</p>
<p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&skipRedirect=true&miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p>
<p>Connect with <a href="https://www.linkedin.com/in/tom-james-5388b256/" target="_blank">Tom James</a> on LinkedIn.</p>
<p>Listen to the full episode on <a href="https://podcasts.apple.com/gb/podcast/change-management-lessons-from-bills-restaurants/id1825066598?i=1000716621765" target="_blank">Apple</a>, <a href="https://open.spotify.com/episode/4l4Pq1p9bIuJ6TVEnm0790?si=40b0658203fd4255" target="_blank">Spotify</a> & <a href="https://youtu.be/V6PgUlNqq2A?si=5Wp3PhjOOz9-B8ou" target="_blank">YouTube</a>. </p>
