What's Cooking? | A Podcast from Nory

<p>In this episode of <i>What’s Cooking?</i>, host Conor Sheridan talks with Alison Wong, Chief Financial Officer at House of Gods Hotel, about scaling financial leadership in hospitality. From consultancy to C-suite, Alison shares powerful insights on balancing operational rigour with guest experience, building scalable systems, and leading transformation with empathy. A must-listen for operators navigating complexity and growth.</p> <p><b>What you'll learn in this episode</b></p> <p>&gt;&gt; Why hospitality CFOs must balance cost control with creative flair</p> <p>&gt;&gt; How consistency across operations can unlock scalable success</p> <p>&gt;&gt; The importance of product discovery in transformation projects</p> <p>&gt;&gt; Why optimising alone won't solve rising cost pressures in hospitality</p> <p>&gt;&gt; How AI and automation can be introduced without losing the human touch</p> <p><b>Meet our guest </b></p> <p>Alison Wong is the CFO of House of Gods Hotel, bringing 15+ years of finance experience across hospitality, private equity, and consultancy. She specialises in financial transformation, fundraising, and building scalable structures that preserve guest experience.</p> <p><b>About our host </b></p> <p>Conor Sheridan is the founder and CEO of Nory, a pioneering AI platform helping hospitality brands run smarter, leaner, and more profitably. A former restaurateur himself, Conor blends operational grit with technological vision.</p> <p><b>Enjoyed the episode?</b></p> <p>Subscribe, leave a review, and share with others who are passionate about better hospitality operations at scale. Let’s push the boundaries of what’s possible!</p> <p>Visit<a href="https://www.nory.ai/" target="_blank"> nory.ai</a> to discover how AI can drive smarter restaurant operations.</p> <p>Explore Nory’s AI-powered restaurant ops platform:<a href="https://www.nory.ai/" target="_blank"> nory.ai</a></p> <p>Connect with Conor Sheridan on<a href="https://www.linkedin.com/in/sheridanconor/" target="_blank"> LinkedIn</a></p> <p>Follow Alison Wong on <a href="https://www.linkedin.com/in/alisonsmwong/" target="_blank">LinkedIn</a></p> <p>Learn more about Nory on<a href="https://www.linkedin.com/company/asknory/posts/?feedView=all" target="_blank"> LinkedIn</a></p>

<p>Pressed for time? Here’s the condensed version.</p> <p>In this episode's highlights, Jonny Bramwell, Regional Head of Operations at Rosa’s Thai, breaks down what operational excellence really looks like when you’re scaling fast - without losing heart, culture, or energy.</p> <p>From rolling out Rosa’s Done Right across 46 locations to redefining success beyond the P&amp;L, Jonny shares how clarity, language, and people-first leadership drive results.</p> <p><b>You’ll hear:</b></p> <p>&gt;&gt; Why giving GMs “the gift of time” changes everything</p> <p>&gt;&gt; How Rosa’s Done Right created shared language across the business</p> <p>&gt;&gt; Why peer-led coaching beats top-down audits</p> <p>&gt;&gt; How guest sentiment and team retention outperform traditional metrics</p> <p>&gt;&gt; What “beautiful chaos” means and why it’s core to the Rosa’s experience</p> <p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&amp;skipRedirect=true&amp;miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p> <p>Connect with <a href="https://www.linkedin.com/in/jonny-bramwell-091b4759/" target="_blank">Jonny Bramwell</a> on LinkedIn. </p> <p>Listen to the full episode on <a href="https://podcasts.apple.com/gb/podcast/inside-rosas-thais-playbook/id1825066598?i=1000722910835" target="_blank">Apple</a>, <a href="https://open.spotify.com/episode/62rEhzvFjSqdhnFKbvLILl?si=eb446044b7f744b6" target="_blank">Spotify</a> &amp; <a href="https://youtu.be/IHzAbvChxBY?si=UzEkWOHV8hulRqY7" target="_blank">YouTube</a>. </p>

<p>Culture isn’t top-down - it’s built from the ground up.</p> <p>In this episode’s highlights, Blacklock’s Ops Director Maria McCann shares how a people-first approach to training, onboarding and culture has driven real results across their growth.</p> <p><b>You’ll hear:</b></p> <p>&gt;&gt; Why off-the-shelf training can’t build brand culture</p> <p>&gt;&gt; How investing in people slashes turnover and boosts profitability</p> <p>&gt;&gt; The power of bottom-up values creation</p> <p>&gt;&gt; Why onboarding is about time, not checklists</p> <p>&gt;&gt; What the “Power of 1%” really means in hospitality</p> <p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&amp;skipRedirect=true&amp;miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p> <p>Connect with <a href="https://www.linkedin.com/in/maria-mccann-b60b86144/" target="_blank">Maria McCann</a> on LinkedIn.</p> <p>Listen to the full episode on <a href="https://podcasts.apple.com/gb/podcast/blacklocks-people-first-growth-strategy/id1825066598?i=1000721001029" target="_blank">Apple</a>, <a href="https://open.spotify.com/episode/2WVYb6UXwvwHaIX33AY53H?si=d798ff3e11604998" target="_blank">Spotify</a> &amp; <a href="https://youtu.be/kFxsJ18UxIY?si=jnMQoQC83d3qyg6u" target="_blank">YouTube</a>. </p> <p><br /></p>

<p>In this episode of <i>What’s Cooking?</i>, host Conor Sheridan talks with Amy Hom, Chief Operating Officer at Barcelona Wine Bar, about scaling leadership in hospitality. From humble beginnings to the C-suite, Amy shares powerful insights on developing frontline teams, creating real culture, and making operations more human. A must-listen for operators navigating complexity at scale.</p> <p><b>What you'll learn in this episode</b></p> <p>&gt;&gt; Why frontline development is a non-negotiable for restaurant success</p> <p>&gt;&gt; How to balance empathy with high standards in leadership</p> <p>&gt;&gt; Practical advice on implementing new tech in multi-site operations</p> <p>&gt;&gt; The importance of stay interviews and succession planning</p> <p>&gt;&gt; Why culture is built through action, not slogans</p> <p><b>Meet our guest </b></p> <p>Amy Hom is a veteran operator and board leader with over 20 years in hospitality. From sweetgreen to REEF and now Barcelona Wine Bar, Amy has held top roles and now channels her experience into mentoring future leaders through initiatives like LEAD and GLEAM Network.</p> <p><b>About our host </b></p> <p>Conor Sheridan is the founder and CEO of Nory, a pioneering AI platform helping hospitality brands run smarter, leaner, and more profitably. A former restaurateur himself, Conor blends operational grit with technological vision.</p> <p><b>Enjoyed the episode?</b></p> <p>Subscribe, leave a review, and share with others who are passionate about better hospitality operations at scale. Let’s push the boundaries of what’s possible!</p> <p>Visit<a href="https://www.nory.ai/" target="_blank"> nory.ai</a> to discover how AI can drive smarter restaurant operations.</p> <p>Explore Nory’s AI-powered restaurant ops platform:<a href="https://www.nory.ai/" target="_blank"> nory.ai</a></p> <p>Connect with Conor Sheridan on<a href="https://www.linkedin.com/in/sheridanconor/" target="_blank"> LinkedIn</a></p> <p>Follow Amy Hom on<a href="https://www.linkedin.com/in/andrew-maxwell-91992a119/" target="_blank"> </a><a href="https://www.linkedin.com/in/amyhom17/" target="_blank">LinkedIn</a></p> <p>Learn more about Nory on<a href="https://www.linkedin.com/company/asknory/posts/?feedView=all" target="_blank"> LinkedIn</a></p>

<p>Giggling Squid didn’t scale by playing it safe.</p> <p>In this episode’s highlights, Ops Director Darko Salaj shares what it really takes to grow a hospitality brand - through delays, chaos, and curveballs.</p> <p><b>You’ll hear:</b></p> <p>&gt;&gt; Why resilience, not perfection, is the key to successful openings</p> <p>&gt;&gt; The value of championing individuality (even at 50+ sites)</p> <p>&gt;&gt; How tech should support and never replace great operators</p> <p>&gt;&gt; Why hands-on leadership still wins</p> <p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&amp;skipRedirect=true&amp;miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p> <p>Connect with <a href="https://www.linkedin.com/in/darko-salaj-265ba62/" target="_blank">Darko Salaj</a> on LinkedIn.</p> <p>Listen to the full episode on <a href="https://podcasts.apple.com/gb/podcast/how-chaos-helped-giggling-squid-thrive/id1825066598?i=1000718782359" target="_blank">Apple</a>, <a href="https://open.spotify.com/episode/5eK0luDGaUJMXjPyFKI4y5?si=a3b8a72fbe864ece" target="_blank">Spotify</a> &amp; <a href="https://youtu.be/g36zaTPqH4o?si=8Ebv5PdAuidUIt6b" target="_blank">YouTube</a>. </p>