What's Cooking? | A Podcast from Nory
What's Cooking? | A Podcast from Nory

What's Cooking? | A Podcast from Nory

Nory

Overview
Episodes

Details

What's Cooking? is the podcast for hospitality operators scaling smart. Hosted by Conor Sheridan – CEO and co-founder of Nory, and a former operator who built and ran multi-site restaurant brands himself – each episode goes behind the scenes of fast-growing restaurant groups to explore the operational challenges that actually matter - like disconnected systems, staffing chaos, and margin pressure. Through honest conversations with industry leaders you’ll get practical insight into what’s working on the ground right now - from automation and AI to culture, data, and waste reduction. No fluff. No forecasts. Just the blueprint for better hospitality operations at scale. New episodes every two weeks.

Recent Episodes

Inside Nory’s Series B: building the operating system for restaurants
JAN 1, 2026
Inside Nory’s Series B: building the operating system for restaurants
<p>Missed the full episode? Here’s the highlight reel.</p> <p>In this episode's highlights, Conor Sheridan sits down with Jose Gaytan de Ayala, Investment Manager at Kinnevik, to unpack Nory’s $37m Series B raise - and what it takes to build a category-defining hospitality tech company.</p> <p>From why Kinnevik chose Nory in a competitive round to how AI is shifting from dashboards to decision-making, this is a candid look at capital, conviction, and real-world impact.</p> <p><b>You’ll hear:</b></p> <p>&gt;&gt; Why long-term vision and founder–investor alignment mattered most</p> <p>&gt;&gt; What made Nory stand out in a highly competitive Series B round</p> <p>&gt;&gt; How AI is moving from reactive reporting to proactive decision-making</p> <p>&gt;&gt; Why hospitality is one of the most exciting (and under-served) tech opportunities</p> <p>&gt;&gt; What’s next for Nory across product, AI agents, and global expansion</p> <p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&amp;skipRedirect=true&amp;miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p> <p>Connect with <a href="https://www.linkedin.com/in/jose-gaytan-de-ayala-092280123/" target="_blank">Jose Gaytan de Ayala</a> on LinkedIn. </p> <p>Listen to the full episode on<a href="https://podcasts.apple.com/gb/podcast/inside-norys-series-b-disrupting-hospitality-with-ai/id1825066598?i=1000727313179" target="_blank"> Apple</a>, <a href="https://open.spotify.com/episode/3ud6GUoirsrmhYlgHqDWb7?si=92302c7ed1f14d59" target="_blank">Spotify</a> &amp; <a href="https://youtu.be/cUcvsbBGzEo?si=-uuIxDP8L1Q7j5AY" target="_blank">YouTube</a>. </p>
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12 MIN
Season one rewind: the strategies that actually move margins
DEC 30, 2025
Season one rewind: the strategies that actually move margins
<p>In this season one wrap-up of <i>What’s Cooking?</i>, Conor Sheridan reflects on the standout insights from 12 leading voices across hospitality. From tech to team culture, discover what really drives profitability at scale. Learn how operators are solving frontline challenges with AI, operational clarity, and people-first leadership.</p> <p><b>What you'll learn in this episode</b></p> <p>&gt;&gt; How operators at scale are using data to improve forecasting and guest experience.</p> <p>&gt;&gt; Why culture and people-first leadership are critical to consistent brand delivery.</p> <p>&gt;&gt; What role adaptability plays in menu innovation and site deployment.</p> <p>&gt;&gt; The real ROI behind digital tools and why tech must serve a clear commercial goal.</p> <p>&gt;&gt; How investors assess hospitality ventures and what makes standout founders succeed.</p> <p><b>Meet our guests</b></p> <p>This bonus episode features highlights from all season one guests, including Tom James, Darko Salaj, Maria McCann, Jonny Bramwell, Mark McCulloch, Chris Demery, Neil Remedios, Jim Hingston, Jose Gaytan de Ayala, Andrew Maxwell, Kate Nicholls, and Amy Hom.</p> <p><b>About our host </b></p> <p>Conor Sheridan is the founder and CEO of Nory, a pioneering AI platform helping hospitality brands run smarter, leaner, and more profitably. A former restaurateur himself, Conor blends operational grit with technological vision.</p> <p><b>Enjoyed the episode?</b></p> <p>Subscribe, leave a review, and share with others who are passionate about better hospitality operations at scale. Let’s push the boundaries of what’s possible!</p> <p>Visit<a href="https://www.nory.ai/" target="_blank"> nory.ai</a> to discover how AI can drive smarter restaurant operations.</p> <p>Explore Nory’s AI-powered restaurant ops platform:<a href="https://www.nory.ai/" target="_blank"> nory.ai</a></p> <p>Connect with Conor Sheridan on<a href="https://www.linkedin.com/in/sheridanconor/" target="_blank"> LinkedIn</a></p> <p>Follow:</p> <p>Tom James on <a href="https://www.linkedin.com/in/tom-james-5388b256/" target="_blank">LinkedIn</a></p> <p>Darko Salaj on <a href="https://www.linkedin.com/in/darko-salaj-265ba62/" target="_blank">LinkedIn</a></p> <p>Maria McCann on <a href="https://www.linkedin.com/in/maria-mccann-b60b86144/" target="_blank">LinkedIn</a></p> <p>Jonny Bramwell on <a href="https://www.linkedin.com/in/jonny-bramwell-091b4759/" target="_blank">LinkedIn</a> </p> <p>Mark McCollough on <a href="https://www.linkedin.com/in/markmcculloch/" target="_blank">LinkedIn</a></p> <p>Chris Demery on <a href="https://www.linkedin.com/in/chris-demery-25b102307/" target="_blank">LinkedIn</a></p> <p>Neil Remedios on<a href="https://www.linkedin.com/in/neil-remedios-9770bb32/" target="_blank"> LinkedIn</a></p> <p>Jim Hingston on <a href="https://www.linkedin.com/in/jim-hingston/" target="_blank">LinkedIn</a></p> <p>Jose Gaytan de Ayala on <a href="https://www.linkedin.com/in/jose-gaytan-de-ayala-092280123/" target="_blank">LinkedIn</a></p> <p>Andrew Maxwell on <a href="https://www.linkedin.com/in/andrew-maxwell-91992a119/" target="_blank">LinkedIn</a></p> <p>Kate Nicholls on <a href="https://www.linkedin.com/in/kate-nicholls-obe/" target="_blank">LinkedIn</a></p> <p>Amy Hom on <a href="https://www.linkedin.com/in/amyhom17/" target="_blank">LinkedIn</a></p> <p>Learn more about Nory on<a href="https://www.linkedin.com/company/asknory/posts/?feedView=all" target="_blank"> LinkedIn</a></p>
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39 MIN
Brand isn’t a campaign: Prezzo Italian highlights
DEC 25, 2025
Brand isn’t a campaign: Prezzo Italian highlights
<p>Short on time? Here’s the essence.</p> <p>In this episode's highlights, Mark McCulloch, CMO of Prezzo Italian and founder of Hospitality Marketing Guru, breaks down why brand is not a logo, a launch, or a one-off campaign - it’s an operating system for the entire business.</p> <p>Drawing on his experience across Pret, YO! Sushi and Prezzo Italian, Mark shares how to diagnose brand problems properly, align culture with product and reputation, and navigate marketing decisions in a margin-pressured industry.</p> <p><b>You’ll hear:</b></p> <p>&gt;&gt; Why rebrands should be the last lever you pull, not the first</p> <p>&gt;&gt; The difference between brand and branding and why it matters</p> <p>&gt;&gt; How misalignment between culture, product and reputation kills value</p> <p>&gt;&gt; Why consistency in food and service is non-negotiable at scale</p> <p>&gt;&gt; How to think about marketing investment beyond short-term attribution</p> <p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&amp;skipRedirect=true&amp;miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p> <p>Connect with <a href="https://www.linkedin.com/in/markmcculloch/" target="_blank">Mark McCulloch</a> on LinkedIn. </p> <p>Listen to the full episode on <a href="https://podcasts.apple.com/gb/podcast/prezzo-italian-why-brand-is-an-operating-system-not/id1825066598?i=1000724939581" target="_blank">Apple</a>, <a href="https://open.spotify.com/episode/0yhsluzhkyG5votQpRF9kK?si=bdf695b3a12f48b5" target="_blank">Spotify</a> &amp; <a href="https://youtu.be/P8KYgde-HOY?si=uDew0FNEwZlRBXuN" target="_blank">YouTube</a>. </p>
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11 MIN
How Alison Wong leads change from the CFO seat
DEC 23, 2025
How Alison Wong leads change from the CFO seat
<p>In this episode of <i>What’s Cooking?</i>, host Conor Sheridan talks with Alison Wong, Chief Financial Officer at House of Gods Hotel, about scaling financial leadership in hospitality. From consultancy to C-suite, Alison shares powerful insights on balancing operational rigour with guest experience, building scalable systems, and leading transformation with empathy. A must-listen for operators navigating complexity and growth.</p> <p><b>What you'll learn in this episode</b></p> <p>&gt;&gt; Why hospitality CFOs must balance cost control with creative flair</p> <p>&gt;&gt; How consistency across operations can unlock scalable success</p> <p>&gt;&gt; The importance of product discovery in transformation projects</p> <p>&gt;&gt; Why optimising alone won't solve rising cost pressures in hospitality</p> <p>&gt;&gt; How AI and automation can be introduced without losing the human touch</p> <p><b>Meet our guest </b></p> <p>Alison Wong is the CFO of House of Gods Hotel, bringing 15+ years of finance experience across hospitality, private equity, and consultancy. She specialises in financial transformation, fundraising, and building scalable structures that preserve guest experience.</p> <p><b>About our host </b></p> <p>Conor Sheridan is the founder and CEO of Nory, a pioneering AI platform helping hospitality brands run smarter, leaner, and more profitably. A former restaurateur himself, Conor blends operational grit with technological vision.</p> <p><b>Enjoyed the episode?</b></p> <p>Subscribe, leave a review, and share with others who are passionate about better hospitality operations at scale. Let’s push the boundaries of what’s possible!</p> <p>Visit<a href="https://www.nory.ai/" target="_blank"> nory.ai</a> to discover how AI can drive smarter restaurant operations.</p> <p>Explore Nory’s AI-powered restaurant ops platform:<a href="https://www.nory.ai/" target="_blank"> nory.ai</a></p> <p>Connect with Conor Sheridan on<a href="https://www.linkedin.com/in/sheridanconor/" target="_blank"> LinkedIn</a></p> <p>Follow Alison Wong on <a href="https://www.linkedin.com/in/alisonsmwong/" target="_blank">LinkedIn</a></p> <p>Learn more about Nory on<a href="https://www.linkedin.com/company/asknory/posts/?feedView=all" target="_blank"> LinkedIn</a></p>
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38 MIN
Beautiful chaos, done right: Rosa’s Thai highlights
DEC 18, 2025
Beautiful chaos, done right: Rosa’s Thai highlights
<p>Pressed for time? Here’s the condensed version.</p> <p>In this episode's highlights, Jonny Bramwell, Regional Head of Operations at Rosa’s Thai, breaks down what operational excellence really looks like when you’re scaling fast - without losing heart, culture, or energy.</p> <p>From rolling out Rosa’s Done Right across 46 locations to redefining success beyond the P&amp;L, Jonny shares how clarity, language, and people-first leadership drive results.</p> <p><b>You’ll hear:</b></p> <p>&gt;&gt; Why giving GMs “the gift of time” changes everything</p> <p>&gt;&gt; How Rosa’s Done Right created shared language across the business</p> <p>&gt;&gt; Why peer-led coaching beats top-down audits</p> <p>&gt;&gt; How guest sentiment and team retention outperform traditional metrics</p> <p>&gt;&gt; What “beautiful chaos” means and why it’s core to the Rosa’s experience</p> <p>Hosted by <a href="http://linkedin.com/in/sheridanconor?miniProfileUrn=urn%253Ali%253Afs_miniProfile%253AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI&amp;skipRedirect=true&amp;miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAsxLQkB8q_og_45xY5sPK6_tYxjMZo6tnI" target="_blank">Conor Sheridan</a>, CEO of <a href="https://www.nory.ai/" target="_blank">Nory</a>.</p> <p>Connect with <a href="https://www.linkedin.com/in/jonny-bramwell-091b4759/" target="_blank">Jonny Bramwell</a> on LinkedIn. </p> <p>Listen to the full episode on <a href="https://podcasts.apple.com/gb/podcast/inside-rosas-thais-playbook/id1825066598?i=1000722910835" target="_blank">Apple</a>, <a href="https://open.spotify.com/episode/62rEhzvFjSqdhnFKbvLILl?si=eb446044b7f744b6" target="_blank">Spotify</a> &amp; <a href="https://youtu.be/IHzAbvChxBY?si=UzEkWOHV8hulRqY7" target="_blank">YouTube</a>. </p>
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13 MIN