<description>&lt;p&gt;Black Friday and Cyber Monday might be over, but the real story is only just emerging. &lt;/p&gt;&lt;p&gt;Hi, I'm &lt;a href="https://uk.linkedin.com/in/clarelbailey" rel="noopener noreferrer" target="_blank"&gt;Clare Bailey&lt;/a&gt;, founder of &lt;a href="https://retailchampion.co.uk/" rel="noopener noreferrer" target="_blank"&gt;Retail Champion&lt;/a&gt;. &lt;/p&gt;&lt;p&gt;In this episode, I'm reflecting back on Black Friday 2025 and Cyber Monday.&lt;/p&gt;&lt;p&gt;This year we saw shoppers spend £3.8B online, yet trust took a hit, margins suffered, and some of the UK’s most established retailers ended up in the headlines for the wrong reasons.&lt;/p&gt;&lt;p&gt;I dig into what Black Friday 2025 actually revealed about today’s shopper — from scepticism around fake discounts to the growing pressure on frontline staff and the operational cracks that show up every year.&lt;/p&gt;&lt;p&gt;If you want clarity on what really happened, how it affects the rest of peak season, and what retailers should change right now, this is the episode for you.&lt;/p&gt;&lt;p&gt;Subscribe to the Retail Reckoning Newsletter - &lt;a href="https://retailreckoningpodcast.co.uk/newsletter" rel="noopener noreferrer" target="_blank"&gt;https://retailreckoningpodcast.co.uk/newsletter&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Mentioned in this episode:&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Retail Reckoning Podcast Insights Newsletter&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Get Retail Reckoning Podcast Insights and Goodies - https://retailreckoningpodcast.co.uk/newsletter&lt;/p&gt;&lt;p&gt;&lt;a href="https://retailreckoningpodcast.co.uk/newsletter"&gt;Retail Reckoning Podcast VIP newsletter&lt;/a&gt;&lt;/p&gt;</description>

Retail Reckoning - Retail Stories from Retail Frontlines

Clare Bailey (Retail Champion)

Black Friday 2025: Trust, Margins and the New Retail Reality

DEC 8, 202514 MIN
Retail Reckoning - Retail Stories from Retail Frontlines

Black Friday 2025: Trust, Margins and the New Retail Reality

DEC 8, 202514 MIN

Description

Black Friday and Cyber Monday might be over, but the real story is only just emerging.

Hi, I'm Clare Bailey, founder of Retail Champion.

In this episode, I'm reflecting back on Black Friday 2025 and Cyber Monday.

This year we saw shoppers spend £3.8B online, yet trust took a hit, margins suffered, and some of the UK’s most established retailers ended up in the headlines for the wrong reasons.

I dig into what Black Friday 2025 actually revealed about today’s shopper — from scepticism around fake discounts to the growing pressure on frontline staff and the operational cracks that show up every year.

If you want clarity on what really happened, how it affects the rest of peak season, and what retailers should change right now, this is the episode for you.

Subscribe to the Retail Reckoning Newsletter - https://retailreckoningpodcast.co.uk/newsletter

Mentioned in this episode:

Retail Reckoning Podcast Insights Newsletter

Get Retail Reckoning Podcast Insights and Goodies - https://retailreckoningpodcast.co.uk/newsletter

Retail Reckoning Podcast VIP newsletter