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A recent E-mail from Lauri Tuulberg of Estonia produced the subject of this Podcast. His question was intriguing to me in that it asks for guidance to often-faced issues. And even though the subject is quality program implementation problems, it’s clear that the same dynamics are at play in any new project – be it a sales campaign or the introduction of a new enterprise software program. To listen to the program, simply click on the title below: Implementation Advice Feel free to leave a comment here at the site, or if you wish, E-mail me directly with comments or suggestions at [email protected] Thanks!!

Defining certain words in the “Wonderful World of Quality Management” can be a daunting task. In this Podcast, I’ve tried to define several terms we often use, but may not have taken the time to consider in depth. The story behind this program came from a recent E-mail, and I hope it answers the listener’s concerns! To listen to the program, click on the title below: Definitions Of course, comments are always welcome here at the site, or you can write to me directly at: [email protected] Be Safe!!

This is a live demonstration, presented on October 20, at the ASQ Quality Audit Division Conference in Reno, Nevada. The podcast itself is a basic overview of podcasting and how it’s done. We’ve tried to keep it short, and don’t expect anything earth shaking, as we’re simply introducing the world of Podcasting to the attendees. To listen to the program, simply click on the link below: Podcasting Basics -Live from Reno Thanks for all the E-mails and please leave any comments here at the site – otherwise my E-mail address [email protected] Here’s the primary slide from the presentation Wide Audience Marketing Targeted to widest possible audience Relies on Links for exposure Low user loyalty Passive medium It’s all about Google ratings User learns of new content through self-initiated visits Narrow Audience Marketing Targeted to interested “Subscribers” Relies on Links and Subscribers for exposure High User Loyalty Interactive Medium It’s about serving a particular interest Users learn of new content through auto invitation “100 Narrowband subscribers are more valuable to advertisers than 1000 Broadband Listeners” – Adam Curry

The science and art of Prevention is too often ineffective, leaving us to work on seemingly endless projects, designed to fix unnecessary mistakes and oversights. It should work the first time, especially in today’s highly competitive marketplace. This program asks each of us to examine our daily activities to determine if we’re really working smart, or simply trying to keep it together, one crisis at a time! To listen to the program, simply click on the title below: It Should Work! Your support and comments are greatly appreciated! Any questions? Leave a comment here at the site, or E-mail me directly at [email protected] Thanks! Paul

The life and career contributions of Rod Munro are available for your review in this month’s edition of Quality Magazine (www.qualitymag.com). As you listen to Rod’s common sense approach to Six Sigma, remember that he speaks from extensive experience. What’s more, he stands shoulders above most of his contemporaries in that he applies common sense and a strong focus on meaningful output to a quality methodology that too often is presented in an overly complex manner. To listen to the program, simply click on the title below: Rod Munro and Six Sigma As always, I welcome comments here at the site as well as: [email protected] Thanks, Rod!