<description>Calling all Hardware Asset Managers and IT Service Management pros. This episode is for you! Martin Thompson speak with George Deligiannoudis, the CEO of Mobilise IT about MDM (mobile device management), EMM (enterprise mobility management), and UEM (unified endpoint management). They also touch on ZTM (zero-touch mobility) and how AI-driven robots and industrial devices fall into all of this. You don’t want to have a security threat arise with these devices either (think HAL 9000).

One of our favorite quotes from this episode:
“The proliferation of devices and the IoT explosion, which is expected to reach 40 billion+ devices by 2030, is not only becoming a technical nightmare for any enterprise but also a scale and cost issue.”</description>

Calling all Hardware Asset Managers and IT Servic…

Calling all Hardware Asset Managers and IT Service Management pros. This episode is for you! Martin Thompson speak with George Deligiannoudis, the CEO of Mobilise IT about MDM (mobile device management), EMM (enterprise mobility management), and UEM (unified endpoint management). They also touch on ZTM (zero-touch mobility) and how AI-driven robots and industrial devices fall into all of this. You don’t want to have a security threat arise with these devices either (think HAL 9000).

One of our favorite quotes from this episode:
“The proliferation of devices and the IoT explosion, which is expected to reach 40 billion+ devices by 2030, is not only becoming a technical nightmare for any enterprise but also a scale and cost issue.”

MDM, EMM, and UEM -  oh my! And, AI-Driven Robots

<description>In this podcast we take a hard look at where we really stand with software audits as we head into 2026 – who’s actually auditing, how their tactics have shifted, and where the real risk now sits. We unpack “cooperative” audit-immunity deals (like IBM’s), the rise of volume-based audits over strategically targeting customers, and the new players stepping in as old names step back. We will also the new audit defence tactics that will be required as we move towards more AI-driven, consumption based metrics.

"Within three days of  expiring, the Audit letter and hit them out and they're literally coming three days after said like we're going to order you now. When you think about the amount of time it takes them to plan that, because the Audit letter mentions the auditor it mentions the Audit company, it mentions the contract so they've also been planning this over two or three weeks. So they knew before long before the ELA was going to expire that they were going to come in an audit just to make sure that there was no further revenue I could get from the relationship. " Barry Pilling, bedigital</description>

In this podcast we take a hard look at where we r…

In this podcast we take a hard look at where we really stand with software audits as we head into 2026 – who’s actually auditing, how their tactics have shifted, and where the real risk now sits. We unpack “cooperative” audit-immunity deals (like IBM’s), the rise of volume-based audits over strategically targeting customers, and the new players stepping in as old names step back. We will also the new audit defence tactics that will be required as we move towards more AI-driven, consumption based metrics.

"Within three days of  expiring, the Audit letter and hit them out and they're literally coming three days after said like we're going to order you now. When you think about the amount of time it takes them to plan that, because the Audit letter mentions the auditor it mentions the Audit company, it mentions the contract so they've also been planning this over two or three weeks. So they knew before long before the ELA was going to expire that they were going to come in an audit just to make sure that there was no further revenue I could get from the relationship. " Barry Pilling, bedigital

Audit Defence in 2026

<description>AI promises smarter IT Asset Management, but only when the data and decisions behind it can be trusted. In this episode, we unpack how organizations are using data and AI in ITAM, where things can go wrong, and what responsible adoption really looks like. The conversation highlights real-world challenges, governance considerations, and the mindset needed to balance speed, insight, and control.

"But in order for us to start leveraging at scale these kind of capabilities, we need to have that foundational trust. And that's nothing new. That's been the case for IT asset management for as long as I've, you know, been in this industry, which is a long time. You know, so having trustworthy data underpinning your IT asset management practice has always been the case, and it's no different now. " - Kieron Dean, SeriveNow</description>

AI promises smarter IT Asset Management, but only…

AI promises smarter IT Asset Management, but only when the data and decisions behind it can be trusted. In this episode, we unpack how organizations are using data and AI in ITAM, where things can go wrong, and what responsible adoption really looks like. The conversation highlights real-world challenges, governance considerations, and the mindset needed to balance speed, insight, and control.

"But in order for us to start leveraging at scale these kind of capabilities, we need to have that foundational trust. And that's nothing new. That's been the case for IT asset management for as long as I've, you know, been in this industry, which is a long time. You know, so having trustworthy data underpinning your IT asset management practice has always been the case, and it's no different now. " - Kieron Dean, SeriveNow

Trust Equation: Data, AI and ITAM:

<description>In this episode, SHI and SoftwareOne delve into the critical role of relationship management in ITAM, emphasising its significance in fostering collaboration and facilitating change. We also discuss how embracing relationship management, including effective change management—can enhance communication, build trust, and create a more inclusive environment. Join us as we explore actionable strategies to develop these essential soft skills and elevate the impact of ITAM in today’s dynamic business landscape.

"We're in a unique position where we have so much data, and we influence all the business. It is the backbone of any business, and they spend millions on it. It's getting that message across that, we could really drive value with our item knowledge and experience and the data we have." - Jayne Frank-Kelly, SHI</description>

In this episode, SHI and SoftwareOne delve into t…

In this episode, SHI and SoftwareOne delve into the critical role of relationship management in ITAM, emphasising its significance in fostering collaboration and facilitating change. We also discuss how embracing relationship management, including effective change management—can enhance communication, build trust, and create a more inclusive environment. Join us as we explore actionable strategies to develop these essential soft skills and elevate the impact of ITAM in today’s dynamic business landscape.

"We're in a unique position where we have so much data, and we influence all the business. It is the backbone of any business, and they spend millions on it. It's getting that message across that, we could really drive value with our item knowledge and experience and the data we have." - Jayne Frank-Kelly, SHI

Bridging Gaps:  Enhancing ITAM Through Stronger Relationships

<description>AJ Wit, Mark Bradley, and Ryan Hardcastle delves into the powerful intersection of financial, environmental, and asset management. This episode reveals how integrating these practices can help organisations control costs, reduce their environmental footprint, and meet compliance and risk management objectives, creating a more efficient and sustainable approach to IT operations.

"FinOps was the new kid on the block, but over time, both FinOps and ITAM have realised they’re tackling the same challenges from different angles" - Mark Bradley, Flexera</description>

AJ Wit, Mark Bradley, and Ryan Hardcastle delves …

AJ Wit, Mark Bradley, and Ryan Hardcastle delves into the powerful intersection of financial, environmental, and asset management. This episode reveals how integrating these practices can help organisations control costs, reduce their environmental footprint, and meet compliance and risk management objectives, creating a more efficient and sustainable approach to IT operations.

"FinOps was the new kid on the block, but over time, both FinOps and ITAM have realised they’re tackling the same challenges from different angles" - Mark Bradley, Flexera

FinOps, GreenOps,  and ITAM - How they work together

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