Autopsy of a No-Show: Finding the Cause of Death Behind Every Empty Chair

Have you ever had a promising new client book an appointment—then disappear without a trace? In this week’s episode, Andrea and Taleesa explore why you might get no-show clients at your medspa and break down the common causes and how you can avoid them. Listen to this episode to learn how to identify why clients no-show and use targeted reminders, follow-ups, and personal touchpoints to help prevent it. If you enjoyed this episode, please share, rate and review it! Also mentioned in today’s episode: Why no-shows cost more than an empty appointment slot 3:28 Five common causes of no-shows 5:38 How to review your last 10–15 no-shows to find patterns 19:00 Links: https://smithandcrawford.com/quick-links Email us: [email protected]