43 Years in Estate Agency: Why I Told a Client Not to Sell

AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove What does 43 years in estate agency teach you about when to sell — and when not to? Malcolm Prescott, Managing Director of Webbers, has spent more than four decades in the industry, progressing from starting out as a teenager to leading one of the South West’s longest-established estate agency businesses. In this episode of Golden Nuggets: Movers & Shakers, Malcolm joins Silvia Eldawi to look back at a career shaped by community, hard work, leadership and a belief that good estate agency starts with doing the right thing for people. 🎙️ WHAT WE COVER • How Malcolm found his way to Webbers • Why he tried to make himself indispensable early in his career • Why good advice can matter more than immediate commission 👀 WHO IS THIS FOR? Estate agents, agency owners, property professionals and anyone building a long-term career in the industry. It’s also for sellers and movers who want to understand what good estate agency advice can look like when the right answer isn’t necessarily “put the property on the market”. 💡 GOLDEN NUGGET “Fundamentally at the heart of what we do and what we should be doing as estate agents is looking after people and giving them really good advice on when they should move and when they shouldn’t.” ⏱️ CHAPTERS 00:00 Why honest advice builds trust 00:33 Rightmove supports this season 01:06 43 years in estate agency 01:34 How Malcolm got started 03:22 Learning before selling 04:15 Why he came back to estate agency 05:56 Finding a home at Webbers 06:40 How to become indispensable 08:09 From junior negotiator to Managing Director 09:34 Growing the next generation 10:42 The story Malcolm tells every new starter 11:19 The client he questioned whether should sell 13:19 Doing the right thing over immediate commission 14:09 The long-term value of honest advice 🤝 MORE FROM RIGHTMOVE AD | Unlock more opportunities with Rightmove: https://hub.rightmove.co.uk/maximising-your-opportunity Discover more ways Rightmove are championing agents: https://hub.rightmove.co.uk/share-your-expertise/ 👤 ABOUT MALCOLM PRESCOTT Malcolm Prescott, Managing Director, Webbers (South West) Malcolm brings 43 years of estate agency experience to the conversation, reflecting on his journey from starting in the industry as a teenager to becoming Managing Director of Webbers. 🔗 FOLLOW SILVIA ELDAWI Website: https://propologi.com/ LinkedIn: https://www.linkedin.com/in/silviaeldawi/ Instagram: https://www.instagram.com/silviaeldawi/ ▶️ WATCH NEXT Watch the complete Golden Nuggets: Movers & Shakers series: https://www.youtube.com/playlist?list=PLfgAOYYBteUk 💬 VIEWS & OPINIONS The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove. This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice. ✨ ABOUT GOLDEN NUGGETS Golden Nuggets gets property’s movers & shakers talking — uncovering the stories, debates, playbooks and lessons behind the people moving the property industry forward. Hosted by Silvia Eldawi.