MSP Mindset with Damien Stevens

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What do the top-performing MSPs have in common? For David Bennett, it boiled down to two things: obsessive standardization and learning the power of "no." After nearly burning out and almost tanking his company, David rebuilt by creating systems so dialed-in they could run without him—and reclaiming his life by setting boundaries and realigning his priorities.

In this episode, he reveals how you can simplify operations, reduce noise, and grow without burning out.

Chapters:
0:00 - Intro
1:33 - Getting started as an MSP
14:52 - His first year as owner and the unforeseen challenges
23:37 - Overcoming thinking small (it's all in process)
33:43 - What he attributes to his growth
53:27 - Learning to say "no"
1:06:26 - MSP Titan Questions

🤝 Connect with Damien: https://www.linkedin.com/in/dstevens
🤝 Connect with David: https://www.linkedin.com/in/davidhbennett/

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

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Frank Cox's journey is unlike any other MSP you've heard. From addiction and broken family ties to buying a failing MSP and transforming it into a $5M powerhouse, Frank opens up about his raw, emotional transformation. This isn't just about growth metrics—it's about leadership, surrender, and rebuilding from rock bottom. If you're stuck at the $1M or $2M wall, Frank shares exactly how he broke through with team trust, peer groups, pricing changes, and EOS.

Chapters:
0:00 - Intro
1:50 - From addict to changed life
19:42 - Becoming an MSP owner
26:12 - How he completely turned around the business
41:36 - How he's doubled revenue in 2 years
1:04:52 - MSP Titan Questions

Connect with Damien and Frank:
Damien: https://www.linkedin.com/in/dstevens
Frank: https://www.linkedin.com/in/frank-cox-6b0912259/

📺 Watch on YT: https://www.youtube.com/@mspmindset

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In this episode, Greg Zolkos reveals how company culture became the driving force behind Atlas Professional Services’ rise to a $10M MSP. While many chase tools and tactics, Greg focused on building a workplace people didn’t want to leave—and clients noticed. From firing toxic clients to crafting a values-driven culture, this is a roadmap for any MSP owner who wants loyalty, longevity, and leadership.

Chapters:
0:00 - Intro
1:54 - Growing hit MSP
22:06 - How he learned to let go
29:40 - How he got to $10M
46:50 - Amazing client and employee retention
57:45 - What he considered in his exit
1:08:38 - MSP Titan Questions

Connect more with Damien and Greg:
Damien: https://www.linkedin.com/in/dstevens
Greg: https://www.linkedin.com/in/zolkos/

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

#msp #managedservices #managedserviceprovider

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In this week's episode, Michael Strong, co-founder of Blue Layer IT, reveals how he built one of the most quietly impressive MSPs in the country. No cold calls, no lead funnels, no crazy marketing—just long-term relationships, radical transparency, and a people-first culture that turned into serious momentum. His story is proof that your MSP's growth doesn't have to look like everyone else's (or involve annoying marketing tactics!).

Chapters:
0:00 - Intro
1:23 - How they've grown to 55 employees
26:44 - Why he hired a Chief Strategy Officer
40:44 - His why
53:05 - MSP Titan Questions

Connect more with Damien and Michael:
Damien: https://www.linkedin.com/in/dstevens
Michael: https://www.linkedin.com/in/michael-strong-2704135/

📺 Watch on YT: https://www.youtube.com/@mspmindset