Zillow CEO Jeremy Wacksman on AI, the Housing Market and What's Next for Real Estate

Inman CEO Tom Bohn sits down with Zillow Group CEO Jeremy Wacksman at Zillow’s Unlock Conference to talk about how buyers are using AI before they ever call an agent. Jeremy shares what Zillow is learning as people use its tools to compare homes and work through what they can afford, along with how the company is building AI into agents’ daily work. Tom also brings up the private-listing debate with some feedback from Inman readers: they’re tired of hearing about it. He asks Jeremy why listing transparency remains such a priority for Zillow and who’s going to resolve the fight. Jeremy makes his case for keeping listings publicly available and weighs in on the growing scrutiny from regulators. They also discuss Zillow’s new data partnership with Inman and how buyer activity could help agents understand demand in their markets. Before wrapping up, Tom asks where the housing market goes from here. Jeremy expects difficult conditions heading into 2027 and explains how affordability is changing buyers’ priorities before they start looking at homes. Connect with Jeremy and Zillow: Website: https://www.zillow.com Zillow IG: https://www.instagram.com/zillow/ Zillow FB: https://www.facebook.com/Zillow Zillow YT: https://www.youtube.com/@Zillow Zillow LinkedIn: https://www.linkedin.com/company/zillow/posts/?feedView=all Jeremy LinkedIn: https://www.linkedin.com/in/jeremywacksman Connect with Tom Bohn & Inman: Tom Bohn IG: https://www.instagram.com/thetombohn/ Tom Bohn LinkedIn: https://www.linkedin.com/in/tombohn Inman Website: https://www.inman.com/ Inman Youtube: https://www.youtube.com/playlist?list=PLOoTnCGZxXJo Inman IG: https://www.instagram.com/inmannews Inman LinkedIn: https://www.linkedin.com/company/inman-news The future of real estate runs on Agentic AI. Lofty helps agents, teams, and brokerages put their business growth on autopilot. Autonomous AI Agents work around the clock to uncover listing opportunities, engage every lead, schedule appointments, and handle the follow-up agents don’t have time for. The result? More conversations, more listings, more closings, and more time to focus on clients. https://lofty.com/?utm_source=Partners&utm_medium=podcast&utm_campaign=inman_signal_podcast