RevLabs by PriceLabs

What does a revenue manager actually need to watch when they’re responsible for hundreds, or thousands, of properties? In this RevLabs Masterclass, Kyle Driskell is joined by Valerie Clagett, Senior Director of Revenue at AwayDay, and Jennifer Talbert, Chief Revenue Officer at Avari, to unpack how the revenue manager’s role is changing. They get into how experienced revenue teams identify problems before they become urgent, understand different booking windows across a portfolio, use AI without removing human judgment, and know when to step in and adjust their pricing strategy. You’ll learn how to: Spot “yellow flags” before they become revenue problems Use pickup, pacing, and market performance to decide where to focus Understand booking windows across different property types and seasons Use AI to surface opportunities without handing over the strategy Work across operations, marketing, channels, and owner relations to improve performance Whether you manage 100 listings or 1,000, this conversation will help you spend less time reacting to every property and more time identifying what actually needs your attention. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

What actually makes a vacation rental luxury? For Rachel Alday, Co-Founder of Abode Luxury Rentals, it isn't simply the price of the home, the view, or the amenities. It's the level of care surrounding the entire experience. In this episode of RevLabs, Rachel joins Kyle Driskell to share how she and her husband Rob grew Abode from a business run around their kitchen table into a luxury vacation rental company managing around 200 properties across 3 cities. They get into what that growth has taught Rachel about hospitality, leadership, company culture, owner relationships, and revenue management, including why the moments when something goes wrong can become some of the best opportunities to build trust. They also discuss: What separates true luxury hospitality from simply managing an expensive property Why Abode creates a unique story, or “Abode Lore”, around every home How company culture became critical as the business scaled How to turn guest and owner problems into opportunities to build stronger relationships Why revenue conversations can be particularly difficult with luxury homeowners Whether you manage 100 or 1000 listings, you’ll walk away with a sharper understanding of what it takes to scale without losing the service, trust, and relationships that make a hospitality business stand out. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

The same pricing strategy won’t work for every property, market, or booking channel. In this episode of RevLabs Insider, Kyle Driskell sits down with Giovanna Conte, Solutions Consultant at PriceLabs to unpack what changes when you manage revenue across different European markets, channels, and property types. They get into how Booking.com guests behave differently, why hotels and short-term rentals need different approaches to inventory and occupancy, and why operators need to look beyond location when segmenting their portfolios. They discuss: → Booking.com vs Airbnb booking behavior → Promotions, discounts, and price sensitivity on Booking.com → Revenue management for hotels vs single-unit STRs → How to segment portfolio data more effectively → Why booking pickup is one metric worth watching The big takeaway? Don’t treat everything the same. Your market is changing, your guests are changing, and your revenue strategy needs to move with them. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Most revenue teams don't have a data problem. They have plenty of dashboards, reports, and metrics. The problem is what happens next. In Episode 2 of The Revenue Playbook, Kyle Driskell sits down with Heather Richer, Founder of Richer Logic, to break down what a productive weekly revenue meeting actually looks like, and how to turn it from a reporting exercise into a decision-making tool. They cover: What to review every week and what not to get distracted by Why comparing performance to the market matters more than blindly chasing last year's numbers How to look at your portfolio both top-down and property-by-property When Marketing, Operations, Distribution, and Reservations should join the conversation Heather's framework for building a better revenue meeting from scratch Whether you manage 100 properties or 500, the goal isn't to leave your revenue meeting knowing more. It's to leave knowing what you're going to do next. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Most revenue teams have more dashboards than they've ever had — and fewer decisions to show for it. James Fothergill is Director of Revenue Management at Forge Holiday Group, the UK holiday-letting business behind Sykes Holiday Cottages and Forest Holidays. Between the two brands, Forge prices and manages more than 25,000 owner properties and 700 owned lodges, sending over 2.5 million guests on holiday every year. In this episode of RevLabs, host Kyle Driskell, Manager of RM Partnerships at PriceLabs, sits down with James to break down the four things that actually create competitive advantage once everyone has access to the same pricing tools and distribution channels, and why most of it comes down to decision quality, not technology. James shares Forge's specific filter for deciding what to build in-house versus rent from a partner, how the business keeps 20+ regional brands feeling local while running one centralized platform, and where AI is already changing the job for both head office and frontline account managers. Key Takeaways: Why "everyone measures everything and decides nothing" is the most common failure mode in revenue teams Forge's test for whether to build a capability in-house or buy it off the shelf How AI is reducing the cost of data analysis, and putting insight directly into the hands of people who can act on it Why owned demand compounds and rented demand doesn't What actually differentiates a 25,000-property portfolio from local competitors To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up