What's Your Baseline? Enterprise Architecture & Business Process Management Demystified
Roland Woldt / J-M Erlendson
Recent Episodes
How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does - in the form of a process inventory?
Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational Excellence challenges through his innovative, process-based framework. With over 25 years of experience in the Financial Services industry, he has primarily served as a management consultant, empowering clients with forward-thinking solutions in technology, processes, and risk and spearheading large-scale business and digital transformations. Michael brings a powerful combination of superior sales and delivery skills, having personally sold and delivered over $100M in consulting services.
He is the author of the forthcoming book, ‘Digital Transformation Success,’ in which he introduces his groundbreaking Process Inventory framework. This promises to be a transformative approach to achieving success in the digital era, unlocking unprecedented levels of operational efficiency and strategic alignment.
In this episode of the podcast we are talking about:
- Michael's background
- Why do 70% of transformations fail?
- What is the Process Inventory Framework?
- What are the potential use cases?
- What are key success factors in this approach?
- Which role play CoEs and Process Owners?
- What are the steps to create and maintain a Process Inventory and the connected models?
Michael can be found on LinkedIn (of course) and on his website at https://www.processinventory.com/.
Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.
How do you set up learning and enablement for your architecture/process people? What has changed since the days of instructor-led training, and where will the field of enablement go into the future (hint: it might be creepy for some of us). In this episode of the What's Your Baseline? podcast we are looking into the field of learning and enablement and discuss this topic with three experts of the field, and the background of working/having worked in process organizations.
Ron is the Director Global Learning at iGrafx, and an adept and insightful learning and development professional with a 20-year career leading training strategy and programs for a diverse set of global companies. He has a proven track record of building organizational development initiatives from inception to delivery—coaching large, complex teams through content assessment, design, and implementation.
Peter is the co-founder of SKLLD.de, a company that is all about Empowered Employees, Delighted Users, and Captivated Customers by combining Customer Centricity (CX), Employee Centricity (EX), and User Centricity (UX) with the power of Artificial Intelligence (AI).
His focus is on leadership development and team training, and he works as a coach, trainer, author, speaker, and podcaster. As a person, he is highly driven and motivated with more than 25 years of experience in the IT industry. He believes in leading by example with a clear focus on growing talent instead of just managing people.
Adam is the other co-founder of SKLLD. For over a decade, he has helped visionary teams worldwide build highly innovative products and cultures focused on customer satisfaction. Adam's training sessions teach teams innovation methods, optimization strategies, and how to use AI to be 10x more efficient at work. The end result? Customer-centric products, cost savings after a few days of workshops, new revenue streams—and owning the future of your industry.
When Adam is not obsessing about innovation and AI, you can find him shaping our future leaders - he teaches young people communication, creativity, AI skills, and empathy, so they can thrive in an AI-powered world.
In this episode of the podcast we are talking about:
- Our guest's backgrounds
- Training/coaching/enablement (sender perspective) vs. learning (receiver perspective)
- What brings people to learn?
- Continuous learning as culture (and business benefits of it)
- Demands of reducing training/enablement time
- The influence of AI on learning and what to learn
- What to focus on in a corporate learning environment
- Implications for learning content creation
- How to measure the value of learning and enablement?
All three can be found on Linked In: Ron Cohen, Peter Dern, Adam Egger.
Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.
You bought the tool and now the most critical question for your success comes up: “Now what?”.
This leads to these questions: what you can do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a “meta process” on how to approach a Process Mining project.
These are all the topics that we are talking about in this episode of the What’s Your Baseline? podcast. Since this is a comprehensive (and long) episode, I have added timestamps to the different topics, so that you can find the snippets that are relevant for you after listening to the whole episode 🙂
- Process Mining project approach
- High-level Process Mining Analysis
- Detailed Process Analysis
- Analysis Presentation
The full show notes, including time stamps and graphics can be found at whatsyourbaseline.com/episode57.
Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.
Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it is located in the org structure). In this episode we are talking with Thi Nguyen about exactly this topic, and he has some interesting -and maybe sometime controversial?- opinions about this topic.
Thi is a Vice President at SAP in Asia and spent a significant amount of time in various positions at Siemens in Vietnam, Germany, the UK, and the Czech Republic - being a CIO as well as a CFO, and leading CoEs.
However, his passion lies in sharing his knowledge and ideas in two shows: "Tea with Thi" and "Differential Hallucinations".
In this episode of the podcast we are talking about:
- Thi's background
- What is a Center of Excellence?
- How are they structured?
- What is the business case for a CoE?
- How do you stand up a CoE?
- When do you move on from a Center of Excellence (think a hamster lifespan)?
- Do you need a COE for each technology or each process?
- What's next?
Thi is very active on LinkedIn with is "Tea with Thi" and can be found here: https://www.linkedin.com/in/teawiththi/.
Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here.