In this episode of Service Drive Revolution Drive By, Chris Collins tackles the question of how to efficiently navigate service contracts in a Dealership Service Department. Discover strategies for streamlining the claims process, increasing Advisor and Technician efficiency, and minimizing the time spent on hold with warranty companies. Learn how dedicating an administrator to handle claims can help you process more contracts in less time, and find out how to build strong relationships with warranty providers to expedite the approval process. If you're looking to boost your service contract efficiency and keep your team focused on delivering top-notch service, this episode is a must-watch. Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

<description>&lt;p&gt;In this episode of Service Drive Revolution Drive By, Chris Collins tackles the question of how to efficiently navigate service contracts in a Dealership Service Department. Discover strategies for streamlining the claims process, increasing Advisor and Technician efficiency, and minimizing the time spent on hold with warranty companies. Learn how dedicating an administrator to handle claims can help you process more contracts in less time, and find out how to build strong relationships with warranty providers to expedite the approval process. If you're looking to boost your service contract efficiency and keep your team focused on delivering top-notch service, this episode is a must-watch.&lt;/p&gt; &lt;p&gt;Discounted Offers for Training and Books in Description Below ⬇⬇⬇&lt;/p&gt; &lt;p&gt;Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer&lt;/p&gt; &lt;p&gt;Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. &lt;br /&gt; http://bit.ly/CCIschedule&lt;/p&gt; &lt;p&gt;Got a question? Call us at 1-833-3-ASK-SDR&lt;/p&gt; &lt;p&gt;Grab our best selling books for your team:&lt;br /&gt; Your 90-Day roadmap to your best Fixed-Ops month ever starts here:&lt;br /&gt; https://swiy.co/F-ln&lt;/p&gt; &lt;p&gt;Millionaire Service Advisor also includes our 11-step Circle of Trust System:&lt;br /&gt; https://swiy.co/F-lq&lt;/p&gt; &lt;p&gt;Join our Facebook Groups:&lt;br /&gt; For Fixed Ops -- http://bit.ly/YTfixedopsgroup&lt;br /&gt; For Independent Shop Owners -- http://bit.ly/YTRSOSgroup&lt;/p&gt;</description>

In this episode of Service Drive Revolution Drive By, Chris Collins tackles the question of how to efficiently navigate service contracts in a Dealership Service Department. Discover strategies for streamlining the claims process, increasing Advisor...

Q & A | Making Service Contracts Easy

In this episode of Service Drive Revolution, Chris Collins reveals the secrets to building a Top Dog Service Team in your Dealership. Discover the key traits to look for when hiring Service Advisors and Technicians, and learn how to create a culture of excellence that fosters high performance. Chris shares his insights on the importance of focusing on outcomes, how Managers who aren't top performers themselves often struggle to attract and retain top talent, and the "mirror effect" that can hold Managers back from building a team of superstars. If you're tired of settling for mediocrity in your Service Department, this episode is a must-watch. #bestinshow #entrepreneur #entrepreneurship 0:00 - 8:00 Electronic License Plates and Video Inspections 8:00 - 15:00 News 15:00 - 31:00 Best In Show Hiring Practices Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - <a href= "https://bit.ly/Ondemand-Special-offer">https://bit.ly/Ondemand-Special-offer</a> Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. <a href= "http://bit.ly/CCIschedule">http://bit.ly/CCIschedule</a> Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: <a href="https://swiy.co/F-ln">https://swiy.co/F-ln</a> Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq J oin our Facebook Groups: For Fixed Ops -- <a href= "http://bit.ly/YTfixedopsgroup">http://bit.ly/YTfixedopsgroup</a> For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

<description>&lt;p&gt;In this episode of Service Drive Revolution, Chris Collins reveals the secrets to building a Top Dog Service Team in your Dealership. Discover the key traits to look for when hiring Service Advisors and Technicians, and learn how to create a culture of excellence that fosters high performance. Chris shares his insights on the importance of focusing on outcomes, how Managers who aren't top performers themselves often struggle to attract and retain top talent, and the "mirror effect" that can hold Managers back from building a team of superstars. If you're tired of settling for mediocrity in your Service Department, this episode is a must-watch. #bestinshow #entrepreneur #entrepreneurship&lt;/p&gt; &lt;p&gt;0:00 - 8:00 Electronic License Plates and Video Inspections&lt;/p&gt; &lt;p&gt;8:00 - 15:00 News&lt;/p&gt; &lt;p&gt;15:00 - 31:00 Best In Show Hiring Practices&lt;/p&gt; &lt;p&gt;Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -&lt;/p&gt; &lt;p&gt;&lt;a href= "https://bit.ly/Ondemand-Special-offer"&gt;https://bit.ly/Ondemand-Special-offer&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.&lt;/p&gt; &lt;p&gt;&lt;a href= "http://bit.ly/CCIschedule"&gt;http://bit.ly/CCIschedule&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Got a question? Call us at 1-833-3-ASK-SDR&lt;/p&gt; &lt;p&gt;Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:&lt;/p&gt; &lt;p&gt;&lt;a href="https://swiy.co/F-ln"&gt;https://swiy.co/F-ln&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Millionaire Service Advisor also includes our 11-step Circle of Trust System:&lt;/p&gt; &lt;p&gt;https://swiy.co/F-lq J&lt;/p&gt; &lt;p&gt;oin our Facebook Groups: For Fixed Ops --&lt;/p&gt; &lt;p&gt;&lt;a href= "http://bit.ly/YTfixedopsgroup"&gt;http://bit.ly/YTfixedopsgroup&lt;/a&gt;&lt;/p&gt; &lt;p&gt;For Independent Shop Owners --&lt;/p&gt; &lt;p&gt;http://bit.ly/YTRSOSgroup&lt;/p&gt;</description>

In this episode of Service Drive Revolution, Chris Collins reveals the secrets to building a Top Dog Service Team in your Dealership. Discover the key traits to look for when hiring Service Advisors and Technicians, and learn how to create a culture...

How to Build a Top Dog Service Team in Your Dealership | SDR #290

You don’t want to miss this very special Drive By, as Chris and Coach Christian welcome Coach Cliff on today’s show. These service drive experts give advice on what you need to know as a Service Advisor. Whether you’re nervous about starting the job or you’re an experienced advisor wondering how you can improve communicating with your customers, this Drive By has the answers you’re looking for. What advice do you have for new Service Advisors? Or if you’ve just started, share your concerns in the comments down below! Don’t forget to like and subscribe. Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - <a href= "https://bit.ly/Ondemand-Special-offer">https://bit.ly/Ondemand-Special-offer</a> Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. <a href= "http://bit.ly/CCIschedule">http://bit.ly/CCIschedule</a> Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: <a href="https://swiy.co/F-ln">https://swiy.co/F-ln</a> Millionaire Service Advisor also includes our 11-step Circle of Trust System: <a href="https://swiy.co/F-lq">https://swiy.co/F-lq</a> Join our Facebook Groups: For Fixed Ops -- <a href= "http://bit.ly/YTfixedopsgroup">http://bit.ly/YTfixedopsgroup</a> For Independent Shop Owners --  http://bit.ly/YTRSOSgroup

<description>&lt;p&gt;You don’t want to miss this very special Drive By, as Chris and Coach Christian welcome Coach Cliff on today’s show. These service drive experts give advice on what you need to know as a Service Advisor. Whether you’re nervous about starting the job or you’re an experienced advisor wondering how you can improve communicating with your customers, this Drive By has the answers you’re looking for.&lt;/p&gt; &lt;p&gt;What advice do you have for new Service Advisors? Or if you’ve just started, share your concerns in the comments down below! Don’t forget to like and subscribe.&lt;/p&gt; &lt;p&gt;Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -&lt;/p&gt; &lt;p&gt;&lt;a href= "https://bit.ly/Ondemand-Special-offer"&gt;https://bit.ly/Ondemand-Special-offer&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.&lt;/p&gt; &lt;p&gt;&lt;a href= "http://bit.ly/CCIschedule"&gt;http://bit.ly/CCIschedule&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Got a question? Call us at 1-833-3-ASK-SDR&lt;/p&gt; &lt;p&gt;Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:&lt;/p&gt; &lt;p&gt;&lt;a href="https://swiy.co/F-ln"&gt;https://swiy.co/F-ln&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Millionaire Service Advisor also includes our 11-step Circle of Trust System:&lt;/p&gt; &lt;p&gt;&lt;a href="https://swiy.co/F-lq"&gt;https://swiy.co/F-lq&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Join our Facebook Groups: For Fixed Ops --&lt;/p&gt; &lt;p&gt;&lt;a href= "http://bit.ly/YTfixedopsgroup"&gt;http://bit.ly/YTfixedopsgroup&lt;/a&gt;&lt;/p&gt; &lt;p&gt;For Independent Shop Owners -- &lt;/p&gt; &lt;p&gt;http://bit.ly/YTRSOSgroup&lt;/p&gt;</description>

You don’t want to miss this very special Drive By, as Chris and Coach Christian welcome Coach Cliff on today’s show. These service drive experts give advice on what you need to know as a Service Advisor. Whether you’re nervous about starting the...

Q & A | Drive By Rewind: Unwritten Rules Service Advisors Need to Know!

In this special episode of Service Drive Revolution, Chris Collins sits down with special guest Will Guidara. Will is the former co-owner of Eleven Madison Park, a restaurant that earned three Michelin stars and was named the best in the world in 2017. Will shares his insights on unreasonable hospitality, the central theme of his best-selling book, and discusses how these principles can be applied to any industry. Discover the key lessons Will learned throughout his career, from building a team of top performers to creating unforgettable customer experiences. Whether you're in the restaurant business or the automotive industry, this episode is packed with valuable takeaways that will help you elevate your service game to elite levels. #hospitality #unreasonable #willguidara Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

<description>&lt;p&gt;In this special episode of Service Drive Revolution, Chris Collins sits down with special guest Will Guidara. Will is the former co-owner of Eleven Madison Park, a restaurant that earned three Michelin stars and was named the best in the world in 2017. Will shares his insights on unreasonable hospitality, the central theme of his best-selling book, and discusses how these principles can be applied to any industry. Discover the key lessons Will learned throughout his career, from building a team of top performers to creating unforgettable customer experiences. Whether you're in the restaurant business or the automotive industry, this episode is packed with valuable takeaways that will help you elevate your service game to elite levels.&lt;/p&gt; &lt;p&gt;#hospitality #unreasonable #willguidara&lt;/p&gt; &lt;p&gt;Discounted Offers for Training and Books in Description Below ⬇⬇⬇&lt;/p&gt; &lt;p&gt;Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer&lt;/p&gt; &lt;p&gt;Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. &lt;br /&gt; http://bit.ly/CCIschedule&lt;/p&gt; &lt;p&gt;Got a question? Call us at 1-833-3-ASK-SDR&lt;/p&gt; &lt;p&gt;Grab our best selling books for your team:&lt;br /&gt; Your 90-Day roadmap to your best Fixed-Ops month ever starts here:&lt;br /&gt; https://swiy.co/F-ln&lt;/p&gt; &lt;p&gt;Millionaire Service Advisor also includes our 11-step Circle of Trust System:&lt;br /&gt; https://swiy.co/F-lq&lt;/p&gt; &lt;p&gt;Join our Facebook Groups:&lt;br /&gt; For Fixed Ops -- http://bit.ly/YTfixedopsgroup&lt;br /&gt; For Independent Shop Owners -- http://bit.ly/YTRSOSgroup&lt;/p&gt;</description>

In this special episode of Service Drive Revolution, Chris Collins sits down with special guest Will Guidara. Will is the former co-owner of Eleven Madison Park, a restaurant that earned three Michelin stars and was named the best in the world in...

Unreasonable Hospitality with Will Guidara | SDR #289

In this episode of Drive By, Chris Collins and Christian answer a question from Josh, a young Service Advisor who has quickly progressed from express service to the main Service Drive at his Toyota dealership. Chris and Christian provide insights on how to successfully navigate this transition, emphasizing the importance of building relationships with customers, regardless of the type of service they require. They also discuss the challenges of a split floor system and offer advice on how Josh can continue to nurture the connections he's made with his express service customers. Tune in to learn valuable tips for express Service Advisors looking to take their skills to the next level in the main shop. Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

<description>&lt;p&gt;In this episode of Drive By, Chris Collins and Christian answer a question from Josh, a young Service Advisor who has quickly progressed from express service to the main Service Drive at his Toyota dealership. Chris and Christian provide insights on how to successfully navigate this transition, emphasizing the importance of building relationships with customers, regardless of the type of service they require. They also discuss the challenges of a split floor system and offer advice on how Josh can continue to nurture the connections he's made with his express service customers. Tune in to learn valuable tips for express Service Advisors looking to take their skills to the next level in the main shop.&lt;/p&gt; &lt;p&gt;Discounted Offers for Training and Books in Description Below ⬇⬇⬇&lt;/p&gt; &lt;p&gt;Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer&lt;/p&gt; &lt;p&gt;Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. &lt;br /&gt; http://bit.ly/CCIschedule&lt;/p&gt; &lt;p&gt;Got a question? Call us at 1-833-3-ASK-SDR&lt;/p&gt; &lt;p&gt;Grab our best selling books for your team:&lt;br /&gt; Your 90-Day roadmap to your best Fixed-Ops month ever starts here:&lt;br /&gt; https://swiy.co/F-ln&lt;/p&gt; &lt;p&gt;Millionaire Service Advisor also includes our 11-step Circle of Trust System:&lt;br /&gt; https://swiy.co/F-lq&lt;/p&gt; &lt;p&gt;Join our Facebook Groups:&lt;br /&gt; For Fixed Ops -- http://bit.ly/YTfixedopsgroup&lt;br /&gt; For Independent Shop Owners -- http://bit.ly/YTRSOSgroup&lt;/p&gt;</description>

In this episode of Drive By, Chris Collins and Christian answer a question from Josh, a young Service Advisor who has quickly progressed from express service to the main Service Drive at his Toyota dealership. Chris and Christian provide insights on...

Q & A | From The Express Service Advisor To The Main Shop

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

Service Drive Revolution with Chris Collins

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