The Estate Agent Consultancy Podcast

You’re stood outside the networking event, pacing up and down, convinced that someone in there is about to find you out. Sound familiar? In this episode, Toby Martin takes on the topic nobody covers at property conferences, imposter syndrome, and shows why it may be one of your biggest professional strengths. Recorded live on his weekly show Distracted, the episode starts with how psychologists Pauline Clance and Suzanne Imes first described the “imposter phenomenon” in 1978, and why calling ...

After 23 years at Savills running their country lettings, Tanya Blake walked away from the corporate world to do something different. Two weeks after she launched Keller Williams Oxygen, the country went into lockdown. In this episode, Chris sits down with Tanya to talk about what it takes to build a market centre from scratch, and what separates the self-employed agents who thrive from those who stall after their first few instructions. They cover: Why Tanya fell out of love with corporate a...

Could offering tenants a choice on deposits help you win landlords and reduce your team’s workload? Rachel Ollington is joined by Kalan Ledger from Reposit to explore how deposit alternatives work, what they mean for tenants and landlords, and why more letting agents are considering them. Kalan explains Reposit’s approach: tenants pay a non-refundable fee equivalent to one week’s rent instead of providing a traditional cash deposit, while landlords receive eight weeks’ protection. They discus...

Three viewings, three round trips, and a whole day gone. Sound familiar? In this episode, Chris Webb shows how making a cup of tea can teach you every lesson you need about being productive in your estate agency. And he doesn’t even drink hot drinks. Chris starts with the kettle: you don’t wait for it to boil before you get the mug out, and overlapping tasks the same way saves around a third of your time. He explains why “when you’re in, you’re in; when you’re out, you’re out” (a terrible ver...

Your contractors are in landlords’ properties every week. They’re speaking to people dealing with repairs, managing their own rentals, renovating properties and getting ready to let them out. But are they recommending your agency when those conversations happen? Week two of our November Landlord Lead Generation series looks at how letting agents can turn contractor relationships into a genuine source of landlord referrals. Not by making things complicated, introducing elaborate schemes or ass...